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Can't get Plex Working (No USBs Show) or Hybrid VPN Working


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I've just received my XR700 and I've spent hours tonight trying to get it working to no avail. I've tried the following firmware with a factory reset between each one:

XR700-V1.0.1.10
XR700-V1.0.1.20
XR700-V1.0.1.24_beta (current)

Plex

I've tried 3 different USBs and none of them show on Plex. I've tried FAT32, NTFS, different brands, external HDs, USB flash drives.. none of them show up. From my understanding, I need some sort of USB drive to use Plex with a network drive. As no USBs show up, I can't continue with the Plex setup.

image.thumb.png.f28e0a1a46c1d11c1b460d1cb300aa5c.png

Hybrid VPN

I've got an AirVPN subscription and I've had hardly any luck getting this working. When I finally get the VPN to be connected, nothing appears to be going through the VPN. Even if I say only this device should go through the VPN, it doesn't work.

image.thumb.png.2078117640f04eaa4623363466d232b8.png

Yet sometimes, when I say "Do not VPN these services", then the VPN seems to be enabled. It just seems to be completely unusable at the moment. I can't get my other Windows machine to work on the VPN no matter what I try configure.

Example log for VPN enabled but not working with the above "Only VPN these services" enabled.

Thu Apr 16 00:00:35 2020 OpenVPN 2.4.7 arm-openwrt-linux-gnu [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] built on Jan 22 2020
Thu Apr 16 00:00:35 2020 library versions: OpenSSL 1.0.2l  25 May 2017, LZO 2.06
Thu Apr 16 00:00:35 2020 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
Thu Apr 16 00:00:35 2020 Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
Thu Apr 16 00:00:35 2020 Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
Thu Apr 16 00:00:35 2020 TCP/UDP: Preserving recently used remote address: [AF_INET]192.145.126.114:443
Thu Apr 16 00:00:35 2020 Socket Buffers: R=[163840->163840] S=[163840->163840]
Thu Apr 16 00:00:35 2020 UDP link local: (not bound)
Thu Apr 16 00:00:35 2020 UDP link remote: [AF_INET]192.145.126.114:443
Thu Apr 16 00:00:35 2020 TLS: Initial packet from [AF_INET]192.145.126.114:443, sid=9faddb18 fb9d1b03
Thu Apr 16 00:00:35 2020 VERIFY OK: depth=1, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=airvpn.org CA, [email protected]
Thu Apr 16 00:00:35 2020 VERIFY KU OK
Thu Apr 16 00:00:35 2020 Validating certificate extended key usage
Thu Apr 16 00:00:35 2020 ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication
Thu Apr 16 00:00:35 2020 VERIFY EKU OK
Thu Apr 16 00:00:35 2020 VERIFY OK: depth=0, C=IT, ST=IT, L=Perugia, O=airvpn.org, CN=Orbitar, [email protected]
Thu Apr 16 00:00:37 2020 Control Channel: TLSv1.2, cipher TLSv1/SSLv3 DHE-RSA-AES256-GCM-SHA384, 4096 bit RSA
Thu Apr 16 00:00:37 2020 [Orbitar] Peer Connection Initiated with [AF_INET]192.145.126.114:443
Thu Apr 16 00:00:38 2020 SENT CONTROL [Orbitar]: 'PUSH_REQUEST' (status=1)
Thu Apr 16 00:00:38 2020 PUSH: Received control message: 'PUSH_REPLY,comp-lzo no,redirect-gateway  def1 bypass-dhcp,dhcp-option DNS 10.20.220.1,route-gateway 10.20.220.1,topology subnet,ping 10,ping-restart 60,ifconfig 10.20.220.227 255.255.255.0,peer-id 0,cipher AES-256-GCM'
Thu Apr 16 00:00:38 2020 OPTIONS IMPORT: timers and/or timeouts modified
Thu Apr 16 00:00:38 2020 OPTIONS IMPORT: compression parms modified
Thu Apr 16 00:00:38 2020 OPTIONS IMPORT: --ifconfig/up options modified
Thu Apr 16 00:00:38 2020 OPTIONS IMPORT: route options modified
Thu Apr 16 00:00:38 2020 OPTIONS IMPORT: route-related options modified
Thu Apr 16 00:00:38 2020 OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
Thu Apr 16 00:00:38 2020 OPTIONS IMPORT: peer-id set
Thu Apr 16 00:00:38 2020 OPTIONS IMPORT: adjusting link_mtu to 1625
Thu Apr 16 00:00:38 2020 OPTIONS IMPORT: data channel crypto options modified
Thu Apr 16 00:00:38 2020 Data Channel: using negotiated cipher 'AES-256-GCM'
Thu Apr 16 00:00:38 2020 Outgoing Data Channel: Cipher 'AES-256-GCM' initialized with 256 bit key
Thu Apr 16 00:00:38 2020 Incoming Data Channel: Cipher 'AES-256-GCM' initialized with 256 bit key
Thu Apr 16 00:00:38 2020 TUN/TAP device tun0 opened
Thu Apr 16 00:00:38 2020 TUN/TAP TX queue length set to 100
Thu Apr 16 00:00:38 2020 /sbin/ifconfig tun0 10.20.220.227 netmask 255.255.255.0 mtu 1500 broadcast 10.20.220.255
Thu Apr 16 00:00:38 2020 /dumaos/apps/usr/com.netdumasoftware.hybridvpn/openvpn-event.lua openvpnup 1 tun0 1500 1553 10.20.220.227 255.255.255.0 init
Thu Apr 16 00:00:43 2020 Initialization Sequence Completed

I've also noticed clicking off the VPN page and back on again doesn't often seem to save the devices I've configured on the right to either use or not use the VPN.

Any help to get these issues resolved would be appreciated.

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Hey, welcome to the forum!

When you have a USB device connected can you see it in the ReadyShare feature? Only VPN these services means that it will only VPN manual services that you add, as you haven't added anything it isn't applying the VPN. Changing it to Do NOT VPN these services applies the VPN to the whole device minus any particular services you add to not go through it. Does it work then?

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Hey Fraser,

Regarding the VPN side of things, I've got it working based on your advice thanks. It did appear to bug out yesterday but factory resetting has fixed that.

As for Plex, I've got it working but there is definitely a bug. The USB is now showing in the ReadyShare feature but it's not showing up under Plex (I haven't changed anything). It's still like this after a restart.

image.png.4e4eae37c56a97054dcabda29e73fe92.png

image.png.b1e73c4c336935b4e1a14d85bed84202.png

Strangely, Plex is working. Earlier today, Plex did show a USB drive so I got it all setup. It's still working now even with no USB device available (I've got a network drive configured).

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  • 1 month later...

Is this some sort of 'Plex'' module one can add to the NewDuma OS?

I ask as I'm having a hell of a time getting and keeping my Plex Media server running from my Synology NAS to 1) reliably pass through my XR500 router to my Roku Box which I use to control/interact with Plex on my TV. and 2) keep Plex connected as every day I swear it craps out and I can't get the Roku to see the NAS anymore. It feels like 30 minutes of Voodoo magic and shaking a dead chicken over the XR500 till I half of the time get it to work, the other 50% I have to conduct breathing exercises to keep from smashing the damn thing.

I love the look of the NetDuma OS but I am really starting to feel it just ain't cutting it with the XR500, I have all sorts of issues where my ole Craptastic 2010 Netgear router worked like a charm with Plex and the Nas all the time. 

P.S.

Not trying to crap on the DumaOS, I like it in fact, I'm just perplexed as I feel like router/networking rules that I understood and worked in the past aren't working anymore. Up is Down, Left is Right, Cats and Dogs living together, TOTAL ANARCHY!

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Yes, the XR700 has the option to run a Plex media server as an app on the router. I did get it working in the end but decided to build a dedicated server for other purposes which included running Plex.

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16 hours ago, Gwarh said:

Is this some sort of 'Plex'' module one can add to the NewDuma OS?

I ask as I'm having a hell of a time getting and keeping my Plex Media server running from my Synology NAS to 1) reliably pass through my XR500 router to my Roku Box which I use to control/interact with Plex on my TV. and 2) keep Plex connected as every day I swear it craps out and I can't get the Roku to see the NAS anymore. It feels like 30 minutes of Voodoo magic and shaking a dead chicken over the XR500 till I half of the time get it to work, the other 50% I have to conduct breathing exercises to keep from smashing the damn thing.

I love the look of the NetDuma OS but I am really starting to feel it just ain't cutting it with the XR500, I have all sorts of issues where my ole Craptastic 2010 Netgear router worked like a charm with Plex and the Nas all the time. 

Not on the XR500 but that's a good idea, I'll add it to the list - may not be possible. In WAN Settings make sure Disable IGMP Proxying is unticked and SIP ALG is ticked, it may not help but that would be my first thought. Could also try disabling QoS fully from the Anti-Bufferbloat menu.

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Quote

 In WAN Settings make sure Disable IGMP Proxying is unticked and SIP ALG is ticked, it may not help but that would be my first thought. Could also try disabling QoS fully from the Anti-Bufferbloat menu.

I should have noted in my original post I already did try disabling QOS, one of the first things I tried and it didn't help/change anything.

I'll go check/change the IGMP and SIP setting and report back. 

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