lordjason Posted March 9, 2020 Share Posted March 9, 2020 Hi I dont know why but I cannot access the dumaos on my laptop anymore. It goes to the login name and password but then continues to stay on a continuous loading circle. I've have reset the dumar1. Laptop is a Microsoft surface laptop. It has no ethernet connection only wifi. It's been working fine... Please help I've had my dumar1 for nearly 2 years now. Link to comment Share on other sites More sharing options...
Guest Killhippie Posted March 9, 2020 Share Posted March 9, 2020 Have you got any Laptops with Ethernet connections to try access that way. Also when say reset do you mean reboot or factory reset? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 9, 2020 Administrators Share Posted March 9, 2020 Hey, welcome to the forum! Have you tried a different browser on the device to see if you're able to access it that way? Can you access it on any other wireless devices? If not it would be good if you're able to test using ethernet as above. Link to comment Share on other sites More sharing options...
lordjason Posted March 9, 2020 Author Share Posted March 9, 2020 Ok so I've tried a reboot and factory reset. I can access from my tablet and phone. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 9, 2020 Administrators Share Posted March 9, 2020 23 minutes ago, lordjason said: Ok so I've tried a reboot and factory reset. I can access from my tablet and phone. But you're still unable to access through the surface? Have you tried a different browser? Have you changed any setting on the router or surface recently? Link to comment Share on other sites More sharing options...
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