MattGotIce Posted November 16, 2019 Share Posted November 16, 2019 I own the Netgear Nighthawk XR500 and recently, the internet light has turned red. I have tried all the troubleshooting processes, and eventually I got to the final process which is the factory reset. However, after i factory reset my router, the light is still orange, I cannot connect to the internet at all Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 16, 2019 Administrators Share Posted November 16, 2019 Hey, welcome to the forum! Have you gone through the setup wizard? Does it detect internet and the method needed to connect? Do you know if you require PPPoE or VLAN? How do you have it connected to your existing modem/router? Link to comment Share on other sites More sharing options...
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