Turrell90 Posted November 3, 2019 Posted November 3, 2019 Can someone please tell me what to do. My Netduma has stopped working, I can't connect my phone or laptop to it. As a consequence I can't log in via my laptop to adjust any settings. Can it be fixed or do I need to buy another one? Thanks
Administrators Netduma Fraser Posted November 3, 2019 Administrators Posted November 3, 2019 Sorry to hear you're having this issue! When did this start to happen'? Was it after anything particular happening on the network or anything you may have changed? Did you disable DHCP?
Turrell90 Posted November 3, 2019 Author Posted November 3, 2019 I did nothing, just tried to connect the laptop so I can see where the games I play cod on are located. This happened a month ago but just haven't had time to try to fix it.
Administrators Netduma Fraser Posted November 3, 2019 Administrators Posted November 3, 2019 So you still get internet through the router but you just can't access the interface is that right?
Turrell90 Posted November 3, 2019 Author Posted November 3, 2019 I can't connect to it either. I have tried several Ethernet leads to connect it to my BT router but it makes no difference.
Turrell90 Posted November 3, 2019 Author Posted November 3, 2019 Just to clarify when my laptop connects to the Netduma it says no internet access
Administrators Netduma Fraser Posted November 3, 2019 Administrators Posted November 3, 2019 Okay hold down the reset button for 25-30 seconds and then let go, it should make a beep sound to indicate it has done a reboot. See if after that you're able to connect.
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