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GeoFilter problem


JayKay

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Posted

Hi,

Im stuck with this dutch dediserver. I tried to block and geofilter or allow/deny won't do any good. No matter what distance or area I choose. Server is listed as denied but still thats what I get.     

//Jay

2019-10-6.png

  • Administrators
Posted

When you get it does the name you blocked it with appear in the Ping window? This is showing that it's being ping assisted some how. Hard turn off the console, remove device from the Geo-Filter, flush the cloud - wait until a minute after you get the too long message and then refresh the page. Re-add the device and turn back on the console/game, do you still get the issue?

  • 3 months later...
  • 2 months later...
Posted

Hi,

 

Ok, problem came back and these instructions won't work. What' next? Thanks.

image.png.9d25dd31c34af11f5bcd1d7e30367329.png

 

Posted

 

No, I've tried checkin auto on an off but still the same. Not while in a game. 

Assist is always 0.

 

image.png.0a0c9cc3f16b3c5ffc97ced4c64187d3.png

  • Administrators
Posted

What browser are you using as well as the device you're changing the settings on? Are you on the .29 DumaOS version? Could you provide a full page screenshot of the Geo-Filter page when it is happening as well please?

  • Administrators
Posted

Could you try using Chrome to toggle the settings when the console is off and then refresh the page, confirm it is still off and then boot up the console and see if it still happens when looking on Chrome please?

Posted

I can't log in with Chrome for some reason. Password is ok and all but still I can't get in.         

  • Administrators
Posted

What happens when you try to access with Chrome - does it just keep asking you for a login? Use an Incognito window, does it allow you then?

Posted

Yep, just keeps asking for a login. There is this text saying that " your connection to the site is not private". Password is ok and checked. Incognito made no difference.  

 

  • Administrators
Posted

That's very odd but it still works on Safari? If you login on safari, change the password then go back to Chrome and try with the new password does it work?

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