Juwaniie Posted December 31, 2018 Share Posted December 31, 2018 I’m on the firmware version 2.1.2.10 and i can’t seem to connect to my internet.. everything is plugged into the right spots etc.. but its says connected but no internet. Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted January 1, 2019 Administrators Share Posted January 1, 2019 Hi there - first of all I recommend you upgrade to the latest firmware (.29). Check your emails from [email protected] as we sent out this a few months ago. Or sign up to the open beta with a new email address to get the latest version: https://netduma.com/r1-dumaos/ As for the Internet, best to go through this in logical steps. Turn off your modem and the router. Then turn on the modem. Wait 30 seconds. Then turn on the router. It should hopefully automatically setup for you. If not, make sure the Ethernet cable goes from your modem into Port 1 or your Netduma R1. Also does your Internet use PPPoE (where you need a username and password to get Internet)? If so, make sure you have entered these on your modem. This guide explains all of this in more detail: http://support.netduma.com/support/solutions/articles/16000077071-dumaos-optimal-settings-guide-accessing-dumaos Link to comment Share on other sites More sharing options...
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