HSG82 Posted December 24, 2018 Share Posted December 24, 2018 Running Express VPN on my xbox one through the NetDuma Hybrid VPN. Before this update, I would get about 3 down 3 up and have no issues gaming online (The game i play gets me hit offline all the time). Now, I can't even play on a VPN. i get "Contacting servers" constantly and get disconnected several times during a game. Anything i can do? When i test speeds on a computer, it's 3 down 3 up, which is exactly what i used to get before this update, so it appears to be limited to the Xbox. Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted December 24, 2018 Administrators Share Posted December 24, 2018 It sounds like the server you are using is currently not offering a stable connection so are you able to try a different server? You will obviously need to put in a new config file for that server to do this. Also try using UDP instead of TCP (or the other way around if you're already using UDP). Link to comment Share on other sites More sharing options...
HSG82 Posted December 25, 2018 Author Share Posted December 25, 2018 4 hours ago, Netduma Admin said: It sounds like the server you are using is currently not offering a stable connection so are you able to try a different server? You will obviously need to put in a new config file for that server to do this. Also try using UDP instead of TCP (or the other way around if you're already using UDP). Tried 3 different servers. i will continue to try other servers but don't feel this is the issue. I used these servers on the version before the beta without any issues. Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted December 25, 2018 Administrators Share Posted December 25, 2018 Ok, thanks for confirming. If you disable the VPN, do you then get full speeds? Just want to make sure it’s not another feature on your router (e.g. QoS). Also, if you go to System Information when your VPN is enabled, is your CPU maxed out on the CPU Usage panel? Link to comment Share on other sites More sharing options...
HSG82 Posted December 26, 2018 Author Share Posted December 26, 2018 15 hours ago, Netduma Admin said: Ok, thanks for confirming. If you disable the VPN, do you then get full speeds? Just want to make sure it’s not another feature on your router (e.g. QoS). Also, if you go to System Information when your VPN is enabled, is your CPU maxed out on the CPU Usage panel? The CPU jumps up and down. it's not maxed though. VPN enabled i do get max speeds. I have QOS disabled. Link to comment Share on other sites More sharing options...
HSG82 Posted December 26, 2018 Author Share Posted December 26, 2018 14 hours ago, HSG82 said: The CPU jumps up and down. it's not maxed though. VPN enabled i do get max speeds. I have QOS disabled. after troubleshooting with a friend i think it has to be CPU speed. He has no issues at all and gets up to 10 mb/s down. while i'm only at 3. i bought an XR 500. Will report back if my issue clears up Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted December 27, 2018 Administrators Share Posted December 27, 2018 Ok, thanks for the update. Let us know how you get on. Link to comment Share on other sites More sharing options...
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