Aspect of Wrath Posted July 4, 2018 Posted July 4, 2018 Hello my ISP is bell fibe and i was wondering if i can setup my vap2500(TV) to work on the xr500. Right now the tv will only work if it is plugged into the Homehub2000(modem/router) lan port but if i try to connect it to the xr500 it will not work at all. When the family watches Netflix or use internet on the tv it starts to lag because it is not behind the xr500.
Administrators Netduma Fraser Posted July 4, 2018 Administrators Posted July 4, 2018 In this situation its most likely that it needs to be connected to the ISP hub, if you can look up more details about how they connect to each other then it may be possible for the XR500 to work with it. Did you try with the homehub in modem mode?
Aspect of Wrath Posted July 4, 2018 Author Posted July 4, 2018 I looked it up and found out it was possible to do so, it is just that I had no idea what they did, what they were talking about and the guide was for a different router lol. Something about the internet and TV being separate, something about vlan. I'm sorry it was just confusing for me I'll look into this modem mode you are talking about.
Administrators Netduma Fraser Posted July 4, 2018 Administrators Posted July 4, 2018 If you can provide the guide I can take a look. If its related to VLAN then it should be possible to do so with the XR500 as well
Aspect of Wrath Posted July 4, 2018 Author Posted July 4, 2018 Thank you for the quick response, I lost the link to the guide because I was trying to look up on how to do it yesterday. I found this instead and I do hope it helps http://www.digitalhome.ca/forum/192-bell-aliant-home-phone-internet-iptv/134496-some-tidbits-fibreop-infrastructure.html#/topics/134496
Aspect of Wrath Posted July 4, 2018 Author Posted July 4, 2018 Bell fibe uses vlan 35 for data and vlan 36 for video does this help?
Administrators Netduma Fraser Posted July 4, 2018 Administrators Posted July 4, 2018 Try this, choose the port the TV is plugged into
Aspect of Wrath Posted July 4, 2018 Author Posted July 4, 2018 Great thank you very much will try this out.
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