johnnyde94 Posted April 11, 2018 Share Posted April 11, 2018 Hello when i am using my main router, or even secondary router for that matter i get pings in the 30ms or less range, however when using the r1 my ping is astronomically high. Ping test on DSL report on my GT A+... ping on the R1 F. Haste for Overwatch ping test, R1 300+, GT 25. http://deepfocus.iofor Overwatch 250 on R1, 30 GT. Overall network preformance is sluggish as hell. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted April 11, 2018 Netduma Staff Share Posted April 11, 2018 Hello when i am using my main router, or even secondary router for that matter i get pings in the 30ms or less range, however when using the r1 my ping is astronomically high. Ping test on DSL report on my GT A+... ping on the R1 F. Haste for Overwatch ping test, R1 300+, GT 25. http://deepfocus.iofor Overwatch 250 on R1, 30 GT. Overall network preformance is sluggish as hell. Alright not to worry - let's get to the bottom of it. First off could you run an Internet Diagnostics test on the R1 interface? Check what your base ping is there and take note of it, and also let us know the results. That ping seems far too high for this to be a standard settings related issue, so maybe the solution is in your setup. Is your setup Modem > Netduma > All Devices? Have you tried a different cable between the modem and your Netduma / different ports? What model of modem is it? Just in case this is a settings issue, set Anti-Flood to 70/70, reset Device Prioritisation and make sure only your games consoles are in Hyper Traffic. If you're forwarding / prioritising the device you're running these tests on it's possible there could be interference causing misreadings; just to narrow this down you could factory reset the Netduma to wipe the settings before testing again. If you're still getting high ping results I'd recommend running a PingPlotter test and posting the results here to we can take a look. Let us know how you get on! Link to comment Share on other sites More sharing options...
johnnyde94 Posted April 12, 2018 Author Share Posted April 12, 2018 Alright not to worry - let's get to the bottom of it. First off could you run an Internet Diagnostics test on the R1 interface? Check what your base ping is there and take note of it, and also let us know the results. That ping seems far too high for this to be a standard settings related issue, so maybe the solution is in your setup. Is your setup Modem > Netduma > All Devices? Have you tried a different cable between the modem and your Netduma / different ports? What model of modem is it? Just in case this is a settings issue, set Anti-Flood to 70/70, reset Device Prioritisation and make sure only your games consoles are in Hyper Traffic. If you're forwarding / prioritising the device you're running these tests on it's possible there could be interference causing misreadings; just to narrow this down you could factory reset the Netduma to wipe the settings before testing again. If you're still getting high ping results I'd recommend running a PingPlotter test and posting the results here to we can take a look. Let us know how you get on! Ok ill give that a try when im home from data com class lol. The setup is modem (Netgear cm700) connected to the R1 via cat 6 then cat 6 to my laptop. Link to comment Share on other sites More sharing options...
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