karlfr Posted March 16, 2018 Share Posted March 16, 2018 im trying to add my frined to my allowed list yet i just the the loading circle any ideas? i can add all my other friends and they and he have added me Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 16, 2018 Administrators Share Posted March 16, 2018 Hey, welcome to the forum! Your friends may have an option on their router enabled that prevents them responding to pings. Can you see if them switching this off resolves the issue? Link to comment Share on other sites More sharing options...
karlfr Posted March 16, 2018 Author Share Posted March 16, 2018 hi, thanks for the reply. they are also using the duma xr500. any ideas? Link to comment Share on other sites More sharing options...
karlfr Posted March 16, 2018 Author Share Posted March 16, 2018 SOLVED. we have ticked the option in the WAN setup settings. All is well Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 16, 2018 Administrators Share Posted March 16, 2018 Great to hear that, thanks for letting us know! I'll close this topic, feel free to open another if you have any further issues/questions. Link to comment Share on other sites More sharing options...
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