imts_maul Posted March 13, 2018 Share Posted March 13, 2018 I think I've seen where you have a Hotfix already out for this issue.. I haven't had this problem until last night. But I was trying to add 2 more people to my allowed list. Did the normal, turn on spectating mode and invite 1 at a time to the chat party. But when I click on their emblem, it just constanly searches and never completes the ping so I can add them.. Tried again just now, and it does the same.. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 13, 2018 Administrators Share Posted March 13, 2018 I've sent you a PM, let me know if that resolves it! Link to comment Share on other sites More sharing options...
imts_maul Posted March 13, 2018 Author Share Posted March 13, 2018 It has not Fraser. Still will not complete the ping to people in my chat party. I can ping Peers in game with no issue, can ping dedicated servers. But if you're in my chat party, no joy.. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 13, 2018 Administrators Share Posted March 13, 2018 It has not Fraser. Still will not complete the ping to people in my chat party. I can ping Peers in game with no issue, can ping dedicated servers. But if you're in my chat party, no joy.. Disable SIP ALG in Settings > WAN setup and try again please Link to comment Share on other sites More sharing options...
imts_maul Posted March 14, 2018 Author Share Posted March 14, 2018 Still unable to ping people in my chat Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 14, 2018 Administrators Share Posted March 14, 2018 Still unable to ping people in my chat Do you have an open NAT? Not sure why pinging friends would be different. Potentially they have the option enabled to not respond to pings on their routers Link to comment Share on other sites More sharing options...
imts_maul Posted March 14, 2018 Author Share Posted March 14, 2018 I'm open NAT, they're open NAT... I don't get it either.. I hooked up the R1 to see if I could add them on their, and had no problems.. went back to the XR500 and it just won't ping people in my chat party.. just throws me for a curve when I can ping the Dedicated servers and Peers outside my chat. Might look into settings on the PS4 tomorrow and see if I can figure something out.. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 14, 2018 Administrators Share Posted March 14, 2018 I'm open NAT, they're open NAT... I don't get it either.. I hooked up the R1 to see if I could add them on their, and had no problems.. went back to the XR500 and it just won't ping people in my chat party.. just throws me for a curve when I can ping the Dedicated servers and Peers outside my chat. Might look into settings on the PS4 tomorrow and see if I can figure something out.. Okay let me know, I'll also converse with the dev team and see if they know why it happens Link to comment Share on other sites More sharing options...
vShikko Posted March 15, 2018 Share Posted March 15, 2018 Maul, I had the same exact problem when I got my XR500. Try placing your geo-filter in Spectate mode first. Your friends in party chat should become visible. After you add them, switch back to Filtering mode. Let us know if that works! Link to comment Share on other sites More sharing options...
L31GH Posted March 15, 2018 Share Posted March 15, 2018 Hi guys, im also getting the same issue that Maul has described. Ive managed to add a few to my allowed list, but, some dont show up at all and other just spin when trying to add/ping. Ive done the checks that people have mentioned above and im also on a open Nat, same as my friends. Any chance i could try that Hotfix please Fraser? Ta! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 15, 2018 Administrators Share Posted March 15, 2018 Hi guys, im also getting the same issue that Maul has described. Ive managed to add a few to my allowed list, but, some dont show up at all and other just spin when trying to add/ping. Ive done the checks that people have mentioned above and im also on a open Nat, same as my friends. Any chance i could try that Hotfix please Fraser? Ta! Of course, I've sent it to you in a PM! Link to comment Share on other sites More sharing options...
imts_maul Posted March 15, 2018 Author Share Posted March 15, 2018 Maul, I had the same exact problem when I got my XR500. Try placing your geo-filter in Spectate mode first. Your friends in party chat should become visible. After you add them, switch back to Filtering mode. Let us know if that works! Thanks Shikko, but that's the first thing I do when trying to add somebody. I have found a common denominator to the people I am unable to Ping, they all have a Netgear router. I'm able to Ping my friends who have Linksys and Asus routers.. but my 3 friends who are running Netgear routers, I am unable to Ping.. but if hook up the old R1, I can ping everybody... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 15, 2018 Administrators Share Posted March 15, 2018 That's very interesting! In Settings > WAN Setup get them to enable Respond to Ping on Internet Port then try again please Link to comment Share on other sites More sharing options...
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