Defusedeye Posted December 28, 2017 Share Posted December 28, 2017 Hello i was updating my firmware and lost power briefly. The unit powers up fine but i can not get internet nor can i get into the gui. Is there some type if recovery I can oerform? Thanks for the help. Link to comment Share on other sites More sharing options...
pollutionblues Posted December 28, 2017 Share Posted December 28, 2017 Try accessing the Netduma interface using: http://r1 or 192.168.1.1 Do any of those work? Link to comment Share on other sites More sharing options...
Defusedeye Posted December 28, 2017 Author Share Posted December 28, 2017 No luck wth those addresses. Link to comment Share on other sites More sharing options...
pollutionblues Posted December 29, 2017 Share Posted December 29, 2017 If you open a command prompt, type in ipconfig and press enter what does it say for ‘Default Gateway’ Link to comment Share on other sites More sharing options...
Defusedeye Posted December 29, 2017 Author Share Posted December 29, 2017 There is nothing in default gateway. Link to comment Share on other sites More sharing options...
pollutionblues Posted December 29, 2017 Share Posted December 29, 2017 There is nothing in default gateway. Ok, I would wait for one of the Netduma staff to advise you on what to do next due to you losing power during the FW upgrade. Link to comment Share on other sites More sharing options...
Defusedeye Posted December 29, 2017 Author Share Posted December 29, 2017 Thanks for trying. Link to comment Share on other sites More sharing options...
pollutionblues Posted December 29, 2017 Share Posted December 29, 2017 Thanks for trying. No problem, sorry I couldn’t be more help but I’m sure Fraser or Jack from Netduma will get you sorted. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted December 30, 2017 Netduma Staff Share Posted December 30, 2017 Hi - could you email [email protected] and explain the problem. Please also provide your original order details so we can verify your router. Thanks. Link to comment Share on other sites More sharing options...
Defusedeye Posted December 30, 2017 Author Share Posted December 30, 2017 Sent Link to comment Share on other sites More sharing options...
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