double nat detected

[clarkyboy85]

hi there ive just had my r1 delivered ive set it up, but on xbox one it wont let me on fifa 18. when i go network settings says double nat type? any help? thanks 

[pollutionblues]

Hi,

 

Welcome to the forum.

 

You need to put the Netduma’s IP address into your modems DMZ.

 

Here is a guide on getting an open NAT.

 

http://support.netduma.com/support/solutions/articles/16000022359-how-do-i-open-my-nat-

[Netduma Fraser]

Hey, welcome to the forum!

 

The above advice should resolve your issue.