ChugNorris4678 Posted October 12, 2017 Share Posted October 12, 2017 I've had my R1 for about 9 months. Never had any issues with it, until a power outage a couple days ago. There were some funky connectivity issues, but eventually had everything working again. At least, until last night when my internet shut off entirely. I figured it was due to some maintenance from my ISP, but this morning I still couldn't access the internet. I had a tech come to my house today, replace my modem, and double check that it was working. I plugged my R1 back in, and now I can't even access the interface. My PC only shows an unidentified Network instead of 'Netduma R1' like it usually does. I'm not well versed in computers, so I'm pretty perplexed at what to do. Can anybody help me to troubleshoot my problem? Link to comment Share on other sites More sharing options...
ChugNorris4678 Posted October 12, 2017 Author Share Posted October 12, 2017 Well....nevermind. of course my luck would be that the second I post this, everything starts back up without a hitch. Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted October 12, 2017 Share Posted October 12, 2017 I've seen power surges/outages fry ethernet ports and then have that same issue... Check all the ports and make sure they all work Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 12, 2017 Administrators Share Posted October 12, 2017 Hey, welcome to the forum! Let us know if you experience the issues again Link to comment Share on other sites More sharing options...
Nick251 Posted October 13, 2017 Share Posted October 13, 2017 I had the same issue for about 2 weeks now after a power outage. My internet goes in and out sometimes never comes back on, but I change my Netduma out for my old TP-Link today to see if Netduma R1 was the problem and it was. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 14, 2017 Administrators Share Posted October 14, 2017 I had the same issue for about 2 weeks now after a power outage. My internet goes in and out sometimes never comes back on, but I change my Netduma out for my old TP-Link today to see if Netduma R1 was the problem and it was. Did you have a surge protector? Is this internet dropping wired or wireless? Link to comment Share on other sites More sharing options...
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