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my modem is lagging how do if fix this?

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Basically I've been having randomly lag spikes for years and just now realized it's my modem. when I ping test my actual modem, the way I understand it it should be giving 1ms- 2 ms in a ping test. But it's giving constant 10 ms, and I've seen lag spikes up to 3000ms. is there a way to fix this with in the modem settings like bridged mode, or  something. Because apparently the modem I have is the newest tech from my isp.


modem is arris 


model is dg3270a

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