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can't access Netduma settings!!!


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  • Administrators
Posted

Hey, welcome to the forum!

 

How are you connected to the router? WiFi or ethernet? Try the IP as above. If that doesn't work open command prompt on your PC and type in "ipconfig" - what does the gateway IP say?

Posted

Hey, welcome to the forum!

 

How are you connected to the router? WiFi or ethernet? Try the IP as above. If that doesn't work open command prompt on your PC and type in "ipconfig" - what does the gateway IP say?

im connected to the wifi. Ive tried using the IP and for some reason its taking long to load.When the IP does load up it says it can't be found because the server where the page is located isn't responding. 

  • Administrators
Posted

Okay for Mac type in "ifconfig -a" and let me know what it says.

 

Before you do that do a factory reset using the button at the back of the router and try to connect via ethernet

  • 1 month later...
  • 2 weeks later...
Posted

i have reseted the router and tried putting in the password and it won't go through

 

disregard i found the password but when i put 192.168.1.1 it asked for me to sign in but i don't remember my username or password

Posted

disregard i found the password but when i put 192.168.1.1 it asked for me to sign in but i don't remember my username or password

Should be admin and netdumar1

Posted

if ur saying try admin and netdumar1 the isn't working either

Did you hard reset it ? hold button in for 30 seconds ?

Posted

well i never touched the interface password protection

If you have reset the router then the username and password would reset to default, try clearing your cache then restart your browser and enter admin and password.

Posted

did that even reseted it again and same issue

 

If you have reset the router then the username and password would reset to default, try clearing your cache then restart your browser and enter admin and password.

Posted

ok i found the username and password but it was for my other router (NetGear) so what do i do from there 

 

did that even reseted it again and same issue

Posted

ok i found the username and password but it was for my other router (NetGear) so what do i do from there 

So your in the Duma GUI ?

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