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Wifi Drops after a few days

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Hello Guys

I'm on the current version


I have been using the Netduma for less then a week and. It seems like when it works it's doing a great job. But after a few days. It drops the wifi even thou my the ISP modem is providing internet. For exsample I will be connected to the Netduma but no internet is being routed.

It happened last week I thought it was a fluke at first but it has happened more then once.


It looks like I received a defected model.

How can we exchange this model as quickly as possible.


Thank you for all your hard work.


Hello is there someone from the company that I may speak too.

I need to resolve this today. I have to go on a work trip later. So if I have to ship back the Netduma before work I will need to you guys to check my Netduma ASAP. Thank you


Also the first thing I noticed when I first connected it was that wifi light did not turn on. Even thou it's broadcasting and my devices are connected.

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Hey, welcome to the forum!


Please follow this guide: http://support.netduma.com/en/support/solutions/articles/16000022405-why-does-the-netduma-wifi-keep-dropping-out-and let us know if it resolves your issue.


The WiFi light will not appear at all - that is normal.

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