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Sudden VPN problem


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Hi all,

 

I've been using Cyberghost for about 7 months with no issues but since about a month now I've had problems connecting, usually with the 'can't communicate with router' message.  I've reset the Duma, changed the config file in case it has been updated, which is what I originally thought but all to no avail.  Has anyone got any other suggestion as to what might have caused this,  I haven't changed anything for this to happen, just randomly stopped working.

 

Thanks in advance

 

 

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Hi Fraser,

 

Thanks for the reply. As far as I know it is the latest but I will post it here in the morning when I get home for you to look at, I might be missing something.

 

Thanks again

 
This is how it was since I first used it but latest configuration.
 
client
remote 1-gb.cg-dialup.net 443
dev tun 
proto udp
auth-user-pass
 
 
resolv-retry infinite 
redirect-gateway def1
persist-key
persist-tun
nobind
cipher AES-256-CBC
auth MD5
ping 5
ping-exit 60
ping-timer-rem
explicit-exit-notify 2
script-security 2
remote-cert-tls server
route-delay 5
tun-mtu 1500 
fragment 1300
mssfix 1300
verb 4
comp-lzo
 
 
<ca>
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
</ca>
 
 
<cert>
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
</cert>
 
 
<key>
-----BEGIN PRIVATE KEY-----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-----END PRIVATE KEY-----
</key>
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Please try this:

 

 

client

remote 1-gb.cg-dialup.net 443
dev tun 
proto udp
auth-user-pass
persist-key
persist-tun
nobind
cipher AES-256-CBC
auth MD5
ping 5
ping-exit 60
ping-timer-rem
script-security 2
remote-cert-tls server
route-delay 5
verb 4
 
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
 
 
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
 
 
-----BEGIN PRIVATE KEY-----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-----END PRIVATE KEY-----
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Thanks, unfortunately still doesn't seem to work.

 

Here's part of the log since using that config if it helps.

 

Sat Jul 29 19:30:35 2017 us=718579 WARNING: file '/tmp/vpncred' is group or others accessible
Sat Jul 29 19:30:35 2017 us=718846 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
Sat Jul 29 19:30:35 2017 us=737345 Control Channel MTU parms [ L:1553 D:138 EF:38 EB:0 ET:0 EL:0 ]
Sat Jul 29 19:30:35 2017 us=737827 Socket Buffers: R=[163840->131072] S=[163840->131072]
Sat Jul 29 19:30:35 2017 us=764540 Data Channel MTU parms [ L:1553 D:1450 EF:53 EB:4 ET:0 EL:0 ]
Sat Jul 29 19:30:35 2017 us=764822 UDPv4 link local: [undef]
Sat Jul 29 19:30:35 2017 us=765060 UDPv4 link remote: [AF_INET]77.243.184.116:443
Sat Jul 29 19:30:35 2017 us=776171 TLS: Initial packet from [AF_INET]77.243.184.116:443, sid=a42cfe3e d4afe23d
Sat Jul 29 19:30:35 2017 us=777910 WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this
Sat Jul 29 19:30:35 2017 us=813697 VERIFY ERROR: depth=1, error=self signed certificate in certificate chain: C=RO, L=Bucharest, O=CyberGhost S.A., CN=CyberGhost Root CA, [email protected]<script data-cfhash='f9e31' type="text/javascript">/* */</script>
Sat Jul 29 19:30:35 2017 us=814747 TLS_ERROR: BIO read tls_read_plaintext error: error:14090086:lib(20):func(144):reason(134)
Sat Jul 29 19:30:35 2017 us=814999 TLS Error: TLS object -> incoming plaintext read error
Sat Jul 29 19:30:35 2017 us=815172 TLS Error: TLS handshake failed
Sat Jul 29 19:30:35 2017 us=816595 TCP/UDP: Closing socket
Sat Jul 29 19:30:35 2017 us=816922 SIGUSR1[soft,tls-error] received, process restarting
Sat Jul 29 19:30:35 2017 us=817115 Restart pause, 2 second(s)
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Alright replace the top part with this please:

 

 

client

auth-user-pass
remote 1-gb.cg-dialup.net 443
proto udp
dev tun 
nobind
persist-key
persist-tun
remote-cert-tls server
verb 4
ping-exit 60
cipher AES-256-CBC
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Thanks, I tried that but it still fails to initiate and the UI becomes very slow within VPN option. Not really sure what to try now.

 

Do you think it might be retaining the old settings, requiring a factory reset?

 

Well I tried resetting, no success. I am at a loss lol

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