SamC Posted May 28, 2015 Posted May 28, 2015 Hi i was using my router all day and i have just reboot because i went back to strict nat type and the router wont work at all need help desperately
Netduma Staff Netduma Crossy Posted May 28, 2015 Netduma Staff Posted May 28, 2015 Don't worry, I'm sure it can be fixed! Can you elaborate a little bit on the issue. Do you have internet connection through it? Can you access there outer dashboard? Can you even connect to it? How did you reboot it exactly?
SamC Posted May 28, 2015 Author Posted May 28, 2015 Basically i had this issue this morning when we were talking about NAT issues. I restarted both of the routers my isp and the netduma and i was unable to connect to the internet at all. So i had to switch routers to even get an internet connection. I then did the nat fix you told me to do and it worked. Then i went to work and have just got back to find out that im back on strict nat type i then rebooted the router using the feature of the Control Panel and i cant get internet through that but i can if i use my ISP router.
RADDY1993 Posted May 28, 2015 Posted May 28, 2015 Basically i had this issue this morning when we were talking about NAT issues. I restarted both of the routers my isp and the netduma and i was unable to connect to the internet at all. So i had to switch routers to even get an internet connection. I then did the nat fix you told me to do and it worked. Then i went to work and have just got back to find out that im back on strict nat type i then rebooted the router using the feature of the Control Panel and i cant get internet through that but i can if i use my ISP router. Check the DMZ in your ISP router and make sure you have the Duma's IP in there then rebbot both routers (not factory reset).
Administrators Netduma Iain Posted May 28, 2015 Administrators Posted May 28, 2015 It sounds like you may have done a factory reset by mistake. Can you try accessing it by wire please
Administrators Netduma Iain Posted May 28, 2015 Administrators Posted May 28, 2015 Ok your new wifi password is "netdumar1" does that fix it?
RADDY1993 Posted May 28, 2015 Posted May 28, 2015 When you get it running again set up your DMZ in your ISP router and it should give you an open nat again.
SamC Posted May 28, 2015 Author Posted May 28, 2015 I worked yes i changed my password then changed it back thankyouu
Netduma Staff Netduma Crossy Posted May 28, 2015 Netduma Staff Posted May 28, 2015 I worked yes i changed my password then changed it back thankyouu Thats great news! Is your NAT open as well now or not? It might be worth given the Netduma a static IP from the other router as it could be that the IP is changing so that it is no longer in the DMZ.
SamC Posted May 28, 2015 Author Posted May 28, 2015 I worked yes i changed my password then changed it back thankyouu, quick question is it safe to completely disable my firewall on my isp hub but have the wireless off?
SamC Posted May 28, 2015 Author Posted May 28, 2015 Crossy how woulf i give it a static ip? i need help with that? I have a bt home hub 2
Netduma Staff Netduma Crossy Posted May 28, 2015 Netduma Staff Posted May 28, 2015 No need to disable the firewall, if it is in the DMZ then the firewall is kind of already disabled to that device. I'm not familiar with the HH2. In DMZ does it ask you to select a device in a drop down menu or does it ask you to enter the IP?
SamC Posted May 28, 2015 Author Posted May 28, 2015 Drop down menu, plus do i need to disable DHCP Server on my isp router or not?
Netduma Staff Netduma Crossy Posted May 28, 2015 Netduma Staff Posted May 28, 2015 Drop down menu, plus do i need to disable DHCP Server on my isp router or not? No, you don't. If it is a drop down you don't need to give the Netduma a static IP. Maybe try disabling the firewall and see if it works. The Netduma has its own firewall so you should be fine disabling. Maybe for some reason it is blocking the packets although if it was open earlier I doubt it is. Could you try restarting the console with the GeoFilter disabled again and see if that works?
SamC Posted May 28, 2015 Author Posted May 28, 2015 Its fixed. I had it disabled when i went to work and i turned my xbox back on when it was off to find my xbox on strict. thakyou for your help out of hours if i need any help in the future i will ask thanks
Buds Posted May 29, 2015 Posted May 29, 2015 my netduma not work is lagNuely start a thread and run through the required info in below link for your thread. Then we'll be able to assist: http://wiki.netduma.com/doku.php?id=lag_support_instructions
Administrators Netduma Iain Posted May 29, 2015 Administrators Posted May 29, 2015 Sam glad its working. Nuely can you start a new thread as Buds requested please.
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