graeme Posted June 27, 2017 Share Posted June 27, 2017 Just started using netduma. Not sure if iv setup correct . Followed instruction to the letter. When i first set up first game (cod) brill . But then connection up and down dropped . Cannot get back . Any ideas Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 27, 2017 Administrators Share Posted June 27, 2017 Hey, welcome to the forum! Are you referring to speeds? If so: Reactive Algorithm if above ~60mbps otherwise use preemptive 100% anti-flood Share excess enabled Reset device prioritisation & apply Disable IPv6 in WAN, LAN & misc Disable deep packet in misc Enable turbo mode if above ~120mbps Enable super turbo mode if above ~ 300mbps (turbo has to also be enabled) Ensure the ethernet cables you're using connecting the R1 to hub & R1 to PC are Cat5e+/can handle your speeds. Do a wired speed test from a PC If you're referring to ping what is your average ping as shown by the Geo-filter? Link to comment Share on other sites More sharing options...
graeme Posted June 27, 2017 Author Share Posted June 27, 2017 Tried aĺl that been on phone to sky .when using netduma my download is 13 and ipload 5. Without download 40 upload 10.5 . I have i just wasted £150 . or i have done something wrong. Iv done my own speed test and sky is correct . Didnt tell sky about netduma. Im going to get xbox check out tomake sure its not that . Find out this weekend . Thanks for help Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 28, 2017 Administrators Share Posted June 28, 2017 It sounds like you're doing the test from the console which can be inaccurate. On a wired PC what results do you get? Link to comment Share on other sites More sharing options...
graeme Posted June 28, 2017 Author Share Posted June 28, 2017 On xbox and laptop figures are very close wether wifi or hard wired download 36 to 40 upload 9 to 10. But when playing cod one minuete brill next shooting people first but nothing. Sky think its my router so im getting one this friday off them . I will find out friday i guess. The onlt time i next good broadband is on xbox . Sky say my line is stable so its either routher or xbox . Hope its the router Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 28, 2017 Administrators Share Posted June 28, 2017 Okay keep us updated, if it doesn't improve I'll be happy to do a 1 on 1 and see if we can resolve it. Link to comment Share on other sites More sharing options...
graeme Posted June 28, 2017 Author Share Posted June 28, 2017 Ok. Will do thanks Link to comment Share on other sites More sharing options...
graeme Posted August 9, 2017 Author Share Posted August 9, 2017 just returned from my hols, still having problems with netduma, I would really appreciate a 1 to 1, just let me know when its convenient for you. I work shifts. so ideally for me would be sunday morning. I go to work from 2:30 all this week. next week night shift so I sleep till 3pm. Thanks Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 9, 2017 Administrators Share Posted August 9, 2017 Have you made sure all the correct settings have been applied? You don't have very high speeds and should therefore easily be able to achieve those speeds through a wired PC with even basic settings on the R1. Link to comment Share on other sites More sharing options...
graeme Posted August 9, 2017 Author Share Posted August 9, 2017 Yes just checked them My nat type on mw remasted is moderate Redone settings nat type strict . Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 9, 2017 Administrators Share Posted August 9, 2017 Okay how about midday BST on Sunday? Link to comment Share on other sites More sharing options...
graeme Posted August 9, 2017 Author Share Posted August 9, 2017 Yes thanks whats BST Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 10, 2017 Administrators Share Posted August 10, 2017 Yes thanks whats BST British Summer Tiime Link to comment Share on other sites More sharing options...
graeme Posted August 13, 2017 Author Share Posted August 13, 2017 Ta Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 13, 2017 Administrators Share Posted August 13, 2017 My apologies I had it as 3pm in my calendar for some reason. If you're available now I can do it. Also I am doing this in my free time because you had no other time available during my office hours - think you'd be hard pressed to find anyone else willing to do that but it is my fault I missed the time. Link to comment Share on other sites More sharing options...
graeme Posted August 13, 2017 Author Share Posted August 13, 2017 Thanks appreciate it . How do we do this Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 13, 2017 Administrators Share Posted August 13, 2017 PM me your team viewer details please Link to comment Share on other sites More sharing options...
graeme Posted August 13, 2017 Author Share Posted August 13, 2017 I dont understand Link to comment Share on other sites More sharing options...
graeme Posted August 13, 2017 Author Share Posted August 13, 2017 Is this what u mean Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 13, 2017 Administrators Share Posted August 13, 2017 Yep that's good, I've joined its waiting for you now Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 13, 2017 Administrators Share Posted August 13, 2017 Okay so it looks like you're capable of getting the full speeds, that's not what concerns me. It's the fluctuations in speed although minor but the ping fluctuations are huge. I would first replace the ethernet cable between the Sky hub & Netduma. For your WiFi I would use a WiFi analyser to find the least congested channel and then change to that in the WiFi settings. I would like you to download Ping Plotter - https://www.pingplotter.com/downloadand run it to Twitter.com directly from the Netduma and then one directly from the Sky hub both wired please. Link to comment Share on other sites More sharing options...
graeme Posted August 13, 2017 Author Share Posted August 13, 2017 Iv downloaded it ran . 1st by accident 2nd wired yo duma 3rd wired sky router. How do i get this info ylto you Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 14, 2017 Administrators Share Posted August 14, 2017 Take screenshots and then upload it here please. Did you also use a WiFi analyser? Link to comment Share on other sites More sharing options...
graeme Posted August 14, 2017 Author Share Posted August 14, 2017 yes. struggled but have uploaded both ping and wifi screeshots hope youv received them Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 14, 2017 Administrators Share Posted August 14, 2017 yes. struggled but have uploaded both ping and wifi screeshots hope youv received them Where have you uploaded them? You need to add them to the post or provide the links Link to comment Share on other sites More sharing options...
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