THE_DEAD_POOL Posted June 7, 2017 Share Posted June 7, 2017 All, So this issue has cropped up after purchasing my Netduma. I have an Apple iPhone 6S+ and have been having issues sending and receiving picture messages over WiFi. Using the Netduma R1 WiFi I would have to turn off the WiFi on my phone and send the images over the cell network. I went and purchased a Netgear Nighthawk R7000 and did not have any issues sending or receiving picture messages over the WiFi. Now I am using the R7000 as an access point and I am encountering the same issue (cannot send/receive picture messages). Anyone else have this issue or have an idea why I only have issues while trying to send picture messages through the Netduma? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted June 7, 2017 Netduma Staff Share Posted June 7, 2017 All, So this issue has cropped up after purchasing my Netduma. I have an Apple iPhone 6S+ and have been having issues sending and receiving picture messages over WiFi. Using the Netduma R1 WiFi I would have to turn off the WiFi on my phone and send the images over the cell network. I went and purchased a Netgear Nighthawk R7000 and did not have any issues sending or receiving picture messages over the WiFi. Now I am using the R7000 as an access point and I am encountering the same issue (cannot send/receive picture messages). Anyone else have this issue or have an idea why I only have issues while trying to send picture messages through the Netduma? Try disabling Turbo Mode if you have it enabled. If it's already disabled or doesn't work out, try switching algorithm to Pre-emptive. This is an annoying bug that DumaOS will be stamping out. Link to comment Share on other sites More sharing options...
THE_DEAD_POOL Posted June 7, 2017 Author Share Posted June 7, 2017 I'll give that a try and see what happens. What does Turbo mode do? My plan is 150 meg down and 10 meg up, so Turbo Mode and Reactive were recommended. I know when I have Pre-emptive ticked, my bufferbloat and line quality go to crap according to the tests. It also caps my speeds at 50 meg down and 5 up. Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted June 7, 2017 Share Posted June 7, 2017 All, So this issue has cropped up after purchasing my Netduma. I have an Apple iPhone 6S+ and have been having issues sending and receiving picture messages over WiFi. Using the Netduma R1 WiFi I would have to turn off the WiFi on my phone and send the images over the cell network. I went and purchased a Netgear Nighthawk R7000 and did not have any issues sending or receiving picture messages over the WiFi. Now I am using the R7000 as an access point and I am encountering the same issue (cannot send/receive picture messages). Anyone else have this issue or have an idea why I only have issues while trying to send picture messages through the Netduma? Same phone, using turbo mode and I can send messages fine... Unless you're using wifi calling? Link to comment Share on other sites More sharing options...
THE_DEAD_POOL Posted June 8, 2017 Author Share Posted June 8, 2017 I do have WiFi calling enabled. It sends regular text messages and phone calls just fine. Seems to only have issues with Picture Messages. I'll turn that off and see if it makes a difference. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted June 8, 2017 Netduma Staff Share Posted June 8, 2017 I do have WiFi calling enabled. It sends regular text messages and phone calls just fine. Seems to only have issues with Picture Messages. I'll turn that off and see if it makes a difference. Let us know whether turning of Wi-Fi calling works. Did you try out what I suggested? Link to comment Share on other sites More sharing options...
THE_DEAD_POOL Posted June 9, 2017 Author Share Posted June 9, 2017 I tried all of the things you suggested to no avail. From what I have researched the issue is my phone is trying to send a MMS message (Apple to Android) over WiFi, which cannot be done. It sends pictures with iMessage (Apple to Apple) over WiFi without issue. Looks like the issue is not with the NetDuma. Thanks for the help. I'll have to see if I can change all the contacts in my phone to use iMessage to send/receive messages. That may solve the issue. Thanks Again! Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted June 9, 2017 Netduma Staff Share Posted June 9, 2017 I tried all of the things you suggested to no avail. From what I have researched the issue is my phone is trying to send a MMS message (Apple to Android) over WiFi, which cannot be done. It sends pictures with iMessage (Apple to Apple) over WiFi without issue. Looks like the issue is not with the NetDuma. Thanks for the help. I'll have to see if I can change all the contacts in my phone to use iMessage to send/receive messages. That may solve the issue. Thanks Again! Ah right, thank you for letting us know where the issue lies. Fraser and I couldn't see any reason why the Netduma would cause it, so I'm glad you have found the external solution. If you have any more questions / issues, please feel free to open a new thread. I'll now lock this one Link to comment Share on other sites More sharing options...
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