DaSkills Posted May 20, 2017 Share Posted May 20, 2017 Yesterday was playing some CoD when all of a sudden I heard a buzzing noise. My Internet connection was gone and the netduma was constantly making the noise of the start :/ It was super hot too and it smelled like something was burned inside. So what can I do now I had one from the start and now it is gone :/ Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted May 20, 2017 Share Posted May 20, 2017 Support isn't on here right now, but they're probably gonna tell you to email netduma@netduma.com Send a link to this page. Include your order number or the email you used to purchase as well. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 20, 2017 Administrators Share Posted May 20, 2017 Hey, welcome to the forum! Yes as MoD said. If you're within warranty we'll be able to replace it. Any idea what happened? Link to comment Share on other sites More sharing options...
DaSkills Posted May 20, 2017 Author Share Posted May 20, 2017 So hat means I'm screwed now. Because it is now over two years old. So I have to buy a new one .... But still thanks for the reply And I have no clue was using it as always and then it went down :/ Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 21, 2017 Administrators Share Posted May 21, 2017 Email anyway with your order number/email address and we'll see what we can do Link to comment Share on other sites More sharing options...
DaSkills Posted June 1, 2017 Author Share Posted June 1, 2017 I've send an email with the details but still haven't got a reply ^^ Probably takes some time ^^ I would even buy a new one if I have to but still can't believe that the router is broken ... only beeps when I try to start it and gets super hot :/ Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted June 1, 2017 Share Posted June 1, 2017 I've send an email with the details but still haven't got a reply ^^ Probably takes some time ^^ I would even buy a new one if I have to but still can't believe that the router is broken ... only beeps when I try to start it and gets super hot :/ Now you have a toaster to cook on? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 2, 2017 Administrators Share Posted June 2, 2017 I've send an email with the details but still haven't got a reply ^^ Probably takes some time ^^ I would even buy a new one if I have to but still can't believe that the router is broken ... only beeps when I try to start it and gets super hot :/ No worries I'll chase this up for you! Link to comment Share on other sites More sharing options...
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