BlayneT94 Posted March 15, 2017 Posted March 15, 2017 it lights up fine but it wont connect to the internet on wifi or ethernet. my internet works with a different router too. ive tried resetting it on the netduma page and it has been updated. please help
Netduma Staff Netduma Jack Posted March 15, 2017 Netduma Staff Posted March 15, 2017 it lights up fine but it wont connect to the internet on wifi or ethernet. my internet works with a different router too. ive tried resetting it on the netduma page and it has been updated. please help Hey Blayne, welcome to the forum! It's likely that you need PPPoE to get onto the Internet. Let us know what your ISP modem is so we can check. Try following these steps to clarify: - Go onto ISP Hub Interface - Find the PPPoE login details (If you don't know them already) - Go to settings > WAN on the Netduma - Enter the PPPoE settings - Click apply and reboot the router from Misc settings Also, we recommend this setup: Modem (ISP Hub) ----> Netduma -----> All devices. If your Internet Service Provider gave you a Modem and another router, please ensure that the setup is as follows: Modem (ISP Hub) ----> ISP Router -----> Netduma ------> All devices.
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