juzza Posted January 2, 2017 Share Posted January 2, 2017 hi guys is it possible to get a replacement power supply??/ keep getting beep resets,and cookie doest savee settings,i think im using the wrong power supply and overheating, cheers justin Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 3, 2017 Administrators Share Posted January 3, 2017 Hey, welcome to the forum! Are you not using the power supply we provided in the box? We only provide the correct power supply. If not then what occurred with the one we originally provided? It sounds like it could be overheating if you keep getting restarts. Make sure it is not on a surface that would enable it to overheat such as a carpet. Reboot from miscellaneous settings to save everything. Cookies will save the small things such as the checkboxes on Geo-filter etc. Link to comment Share on other sites More sharing options...
unixadmin Posted January 9, 2017 Share Posted January 9, 2017 Try standing it up vertically on its front face (no vents to obstruct on its front face), so that the big bottom vent is exposed. Solved rebooting issues of a few cheap routers that way. Link to comment Share on other sites More sharing options...
fuzzy clam Posted January 9, 2017 Share Posted January 9, 2017 Definitely make sure it's getting enough air to it, set on hard surface not on carpet etc. Get a small fan for it if need be,if it's in a cabinet or closed media center gotta make sure as said above that the vents aren't blocked by anything and getting enough air. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 10, 2017 Administrators Share Posted January 10, 2017 As an update to this juzza was not using the Netduma power adapter, he was using a power adapter that output half what the Netduma required thus the rebooting issue. We have/will be sending him a replacement power adapter so I will now close this thread. Link to comment Share on other sites More sharing options...
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