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NetDuma not connecting wifi after upgrading ISP router.


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I got a new router from my ISP with another bandwidth for 5G. Since I got this new router, my devices say they connected with the Duma but I get no internet. How do I sort that out so I can use the Duma again? 

What is your set up ? 

 

I would go wall > modem > duma > ISP router  and since your using 2 routers in your set up make sure that 2.4 g isn't enabled on both router as that will cause issues.When I had 2 routers in my set up I had the 2.4 on the duma ON and the second router 2.4 was OFF but had it in AP mode with 5g ON so I can use the 5g for faster speeds for the rest of the house.

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Fuzzy has given you some good advice. You should be able to get internet by rebooting from miscellaneous settings - usually resolves issues like this.

 

If not it's possible you may now require PPPoE authentication - do you know if that is the case?

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