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Moved NetDuma now cant access interface


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Posted

I just moved my entire setup back into my office, I have everything plugged in the same way I had it before and now I cannot access the interface when I try to go to it. I cannot recall if having the router directly connected to the wall plug is necessary. Is it possible I changed the IP address for the Duma? I looked at the IP I have now and input it, but still no interface. Sorry this is kind of everywhere, I look forward to the help!

Posted

I just moved my entire setup back into my office, I have everything plugged in the same way I had it before and now I cannot access the interface when I try to go to it. I cannot recall if having the router directly connected to the wall plug is necessary. Is it possible I changed the IP address for the Duma? I looked at the IP I have now and input it, but still no interface. Sorry this is kind of everywhere, I look forward to the help!

 

http://support.netduma.com/support/solutions/articles/16000022395-why-can-t-i-access-the-r1-interface-

  • Administrators
Posted

Yes it is possible to change the IP address in settings > LAN. Try the above guide and see if you're able to access the interface.

Posted

ALL IS GOOD! For some reason (Probably me over analyzing the situation) I had the Ethernet cable from my computer plugged directly to my router and not the NetDuma. Thank you for the help!

  • Administrators
Posted

ALL IS GOOD! For some reason (Probably me over analyzing the situation) I had the Ethernet cable from my computer plugged directly to my router and not the NetDuma. Thank you for the help!

 

Simple mistake to make! As your issue is sorted I'll close the thread, feel free to open another if needed.

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