Continually lose the ability to access router via WAN

[magic1313]

I have my router set up so that I can access the control panel through WAN since I use my laptop to monitor connections.  After I while I lose the ability to access the router via WAN and I don't know why, nothing I do restores the ability to connect except a factory reset which I do not want to do as I lose all of my settings.  Any suggestions?

[abc123]

are you accessing this from a parent router subnet or from the internet?

[Slipknot31286sic6]

You mean through miscellaneous? Ip / port or you using 192.168.88.1? Or http://r1

[magic1313]

I have Netduma set up as a second router only managing xbox connections, trying to access over internet so using WAN IP address not 192.168.88.1 which is the LAN address.

 

No problems accessing via LAN but I do not want a cord going across my living room if possible.

[abc123]

I use this same feature.

 

On my main router (pfsense) I have a cable running to the netduma.  I have this configured as a separate interface, with the IPv4 Address of 192.168.2.1.

This means if I type 192.168.2.1 I hit my main router, the first device on this network is the netduma at 192.168.2.2.

 

I access the netduma via my main interface on my router at 192.168.2.2

 

IE Computer 192.168.1.51 -> http://192.168.2.2(netduma)

Xbox on netduma 192.168.88.55

 

So something is setup wrong if you are having issues i can do this simply by checking the accessible via WAN on the netduma misc settings

[magic1313]

I have essentially the same setup except with a different static IP for my Netduma, was able to access it no problem via WAN, did a reboot of the Netduma and now I can no longer access it via WAN

[abc123]

interesting, and you've checked/ unchecked it?

can you ping it? (for me) ping 192,168.2.2

[magic1313]

I have checked/unchecked and rechecked.

 

I can ping it from my laptop

 

I will try rebooting my main router to see if that helps

 

EDIT: Rebooting main router did not work

[abc123]

sure let me know, i wonder if your main router is blocking port 80 between the two networks.  if it is pfsense it does that unless otherwise described.

[magic1313]

Rebooting main router did not help, the weird part is I was able to access the netduma via router this morning, now I cannot access it after reboot of netduma,  this has happened once before but I don't remember rebooting the router that time,  I think I just changed the theme.  Had to do a factory reset to access via WAN again, trying to avoid that.  I will open Port 80 for my Netduma and see if that helps, main router is verizon actiontec.

 

My Netduma is outside the DMZ, not sure if that matters

[abc123]

it might matter, normally the DMZ cannot access the main network but the main network can access the DMZ.

 

but it all depends on how the router sets that up.

 

also try doing a: telnet 192.168.2.2 80

[magic1313]

Not sure what telnet does,  

 

I have not changed anything since this morning when I was able to access the Netduma via WAN.  the only thing I did was reboot the router.  something about that reboot caused the problem

[abc123]

Not sure what telnet does,  

 

I have not changed anything since this morning when I was able to access the Netduma via WAN.  the only thing I did was reboot the router.  something about that reboot caused the problem

 

interesting, telnet basically let's you connect to an ip via a specific port.

 

This means that you can verify that the port is open and working.

[Netduma Fraser]

I would remove the static IP on the hub for the duma. Then unplug the duma from the hub, wait 30 secs, plug it in again and reset the static IP for it on your hub.

[magic1313]

I would remove the static IP on the hub for the duma. Then unplug the duma from the hub, wait 30 secs, plug it in again and reset the static IP for it on your hub.

 

I tried that, removed static IP on main router, unplugged netduam, waited 30 secs, plugged duma back in, reset static IP,  no luck

[Netduma Fraser]

Without a static IP on the hub are you able to access from WAN?

[magic1313]

Without a static IP on the hub are you able to access from WAN?

 

Nope, tried removing static IP, still could not connect

[Netduma Fraser]

Okay put the R1 in the DMZ and try again please

[abc123]

i'd be happy to teamviewer with you at some point if you want to schedule it

[magic1313]

Okay put the R1 in the DMZ and try again please

R1 has always been in the DMZ

 

 

i'd be happy to teamviewer with you at some point if you want to schedule it

 

sounds good, maybe next week

[abc123]

sounds good to me just let me know

[abc123]

after getting a new desk i had a similar issue...it was because i didn't have the router (main) running to the PoE port on the Netduma

https://netduma.com/netduma-quickstart.pdf