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Cannot connect to VPN, Reads: Failure to Communicate with Router


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I just purchased expressVPN  and have been following its instructions on how to connect its VPN with a netduma router. However, when i try to enable it, an error reads "Failure to Communicate with Router," when it should read "connected" (In a green box as opposed to a red box). As mentioned before i am using expressVPN. 

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You will need a user name and password + an openvpn config file from your vpn service. You will have to copy/paste the config file into the advanced section on R1.

Here is a little more information on the error as well.

http://support.netduma.com/support/solutions/articles/16000027772-common-vpn-errors

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I just purchased expressVPN  and have been following its instructions on how to connect its VPN with a netduma router. However, when i try to enable it, an error reads "Failure to Communicate with Router," when it should read "connected" (In a green box as opposed to a red box). As mentioned before i am using expressVPN. 

 

If the setup is correct, then usually this is fixed with a reboot or worse case a factory reset

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