Netduma R1 bricked?

[PreD.AlieN]

Hello Netduma-Team,
 
I got a similar problem like mentioned in this topic:
http://forum.netduma.com/topic/10759-hilfe/
I didn't tried an update or something - some options in the user-interface like Host Filtering and Congestion Control of the Netduma doesn't load. The 5 dots are loading endless.
I already tried an software- & hardware-reset and the unbrick - nothing works for me.
Now I can't even enter the user interface in the browser and the internet doesn't work over the Netduma - the modem got an internet-connection.
Please help me.
 
Greetings from germany,
PreD.AlieN

[PreD.AlieN]

No solutions...?!

I'm using my old router atm because the Netduma R1 doesn't work anymore.

Where do I have to send the faulty Netduma R1 to?!

I already sent an e-mail to [email protected] - Adam Qureshi told me I get help here...

[Netduma Fraser]

Hey, welcome to the forum!

 

What version were you on when this occurred?

 

Did you follow this guide http://support.netduma.com/support/solutions/articles/16000022375-i-unticked-preserve-settings-when-upgrading-can-t-access-my-router-helpafter you were unable to access the interface?

 

Is the WiFi broadcasting?

 

I can take a look if we can't resolve it. 

[PreD.AlieN]

It was on the FW 1.03.3

 

I followed the guide for an unbrick, but after that I can't enter the user-interface anymore. Tried it many times.

The Wifi stopped broadcasting at this moment.

[Netduma Fraser]

I believe Kay made a response in your other thread, unfortunately I couldn't exactly make out the translation but did you try that? 

 

If yes and that didn't work then you will have to email regarding a replacement and link them to this thread.

[PreD.AlieN]

I've tested his approach - but it didn't help to get the Netduma working...

Thanks for your assistance - I'll be emailing soon.

[abc123]

Are you being assigned an ip address via with DHCP? if so can you ping the gateway?