toadzii Posted May 19, 2016 Share Posted May 19, 2016 Hello NETDUMA I brought the router couple of weeks ago and I'm not satified the product 1. I can only use my 100mbps Internet only 30mbps 2. the lan3 port is broken Can I refund your product? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted May 19, 2016 Netduma Staff Share Posted May 19, 2016 You'll have to wait for Fraser for information about a refund. How do you know the third port is broken? Have you tested it with different devices and Ethernet cables? Have you followed this guide to get your full speeds? Are you on the latest version (1.03.6)? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 19, 2016 Administrators Share Posted May 19, 2016 Hey, welcome to the forum! I replied to you on Facebook with essentially what Crossy said as well, if you can answer those questions/follow the advice that will help. Link to comment Share on other sites More sharing options...
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