rusty_b Posted May 13, 2016 Share Posted May 13, 2016 i cannot access most of the features like device manager, geo-filter or the congestion control. they just stopped working. when i click on them the bars on the top of the page keep moving like it's trying to load but nothing happens. i have rebooted the router through the link on the router and also unplugged it but it still won't work. i thought maybe since i am still on v. 1.03.3 that an upgrade may help so i am still waiting for the go ahead through the upgrade thread that let's me know i can upgrade. please help. thank you Link to comment Share on other sites More sharing options...
Dillinger Posted May 13, 2016 Share Posted May 13, 2016 Hi there - What browser are you using? Link to comment Share on other sites More sharing options...
rusty_b Posted May 13, 2016 Author Share Posted May 13, 2016 firefox Link to comment Share on other sites More sharing options...
Dillinger Posted May 13, 2016 Share Posted May 13, 2016 Firefox is usually pretty good. Are you hard wired? Or working with WiFi? You may want to try Chrome, just in case. When you click on them, the tab itself is just giving you the spinning loading indicator? Huh, odd. Have you tried a reboot on the computer? Link to comment Share on other sites More sharing options...
rusty_b Posted May 13, 2016 Author Share Posted May 13, 2016 hard wired, no i have not tried rebooting the computer, i'll do that. and try chrome if that doesn't work. Link to comment Share on other sites More sharing options...
PharmDawgg Posted May 13, 2016 Share Posted May 13, 2016 Definitely would recommend getting the upgrade as soon as you can. http://forum.netduma.com/topic/11018-major-netduma-upgrade-now-available-v-1036/ Link to comment Share on other sites More sharing options...
rusty_b Posted May 13, 2016 Author Share Posted May 13, 2016 definitely. just waiting for them to let me know when i can. Link to comment Share on other sites More sharing options...
Dillinger Posted May 13, 2016 Share Posted May 13, 2016 Any luck Rusty? Link to comment Share on other sites More sharing options...
rusty_b Posted May 13, 2016 Author Share Posted May 13, 2016 rebooting didn't work. downloading chrome now Link to comment Share on other sites More sharing options...
rusty_b Posted May 13, 2016 Author Share Posted May 13, 2016 same thing on chrome. shows like it's loading but nothing happens. the device manager shows none of my devices connected to the router and when i click edit in device manager, nothing happens. Link to comment Share on other sites More sharing options...
Dillinger Posted May 13, 2016 Share Posted May 13, 2016 And this just started, right? You had been able to utilize it normally previous to this thread? I may be in over my technical head as I am more of an outside the house guy. I'll throw up a flare and see if I can get you some further assistance. Link to comment Share on other sites More sharing options...
rusty_b Posted May 13, 2016 Author Share Posted May 13, 2016 yeah. this just started yesterday. i had no problems before that. thanks for your help Link to comment Share on other sites More sharing options...
Dillinger Posted May 13, 2016 Share Posted May 13, 2016 yeah. this just started yesterday. i had no problems before that. thanks for your help Did you have any type of traumatic event? Power Loss? Clocks flashing all over the house? Anything like that? You said you are 1.03.03, and waiting for upgrade, right? I don't think that would "cause" the problem, but wondering if the upgrade may fix it. Sent up a flare, hoping to get you some more knowledge in here. Link to comment Share on other sites More sharing options...
PharmDawgg Posted May 13, 2016 Share Posted May 13, 2016 See if any of these suggestions help. Sorry for any inconvenience. 1. Unplug the router from the modem and power for approx. 3 to 5 min and reconnect. 2. Reboot router under Settings>Miscellaneous 3. If these items do not work which I feel they may not. You can always try the reset pin hole next to the power chord. Try one at a time. Link to comment Share on other sites More sharing options...
rusty_b Posted May 13, 2016 Author Share Posted May 13, 2016 nothing traumatic happened. i did go into device manager prior and block a couple devices. i also noticed a few days before that when i would click on edit in device manager that i would have to click it a few times before it would go to the edit page. but everything still works as far as connecting to the internet, all my devives. they just don't show up on device manager and my congestion control and geo-filter pages are just blank. Link to comment Share on other sites More sharing options...
bagsta69 Posted May 13, 2016 Share Posted May 13, 2016 Have you tried using a different pc or tablet Link to comment Share on other sites More sharing options...
rusty_b Posted May 13, 2016 Author Share Posted May 13, 2016 the reset button on the back of the router seems to have worked. i can access the geo filter and congestion control now. have to reconnect my other devices to the router but seems good now Link to comment Share on other sites More sharing options...
PharmDawgg Posted May 13, 2016 Share Posted May 13, 2016 Great. Only use the reset button as a last resort because some netduma mates have bricked their routers by using it. I will lock this thread now. But if you have any other issues pease create a new one. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.