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Netduma rebooting constantly and wired internet pauses


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Posted

hi team netduma i bought a netduma not too long ago and currently its just in a box sitting there because of terrible lag and constant reboots. Of many days of researching and lurking netduma forums i found the exact problem from foxes. My wired connection would get dropped so hard that the internet pauses every 5 seconds. Ive already tried all the different settings as posted here on the forums like disabling turbo, keeping the device away frm others, preemptive/reactive, updating firmware, etc. I switched back to my r7000 router and there was no such problems occurring. I would definitely say its a faulty router ive given up. Pls let me RMA this router as i have been terribly disappointed spending 200$ for a problematic item, thanks team netduma

  • Administrators
Posted

So the internet doesn't cut out completely but keeps pausing? 

 

What firmware are you on at the moment? 

 

Does your wifi drop out as well?

Posted

hi Fraser tnx for the fast response. Yes there is internet there are occassional wired internet skips throughout a 24 hour period plus random reboots. Also my current firmware is on 1.03.6g. And yes, the wireless gave my kids and wife problems it was a terrible experience

  • Administrators
Posted

Ensure the router isn't on a surface where it could overheat. Disable wifi workaround in settings > miscellaneous.

Posted

yes Fraser i have tried those, still the same result. ive turned off wifi before and connected my r7000 as AP mode...the wireless on r7000 became horrible because of the skippings from d netduma router. Also i have placed the netduma clear & away from other devices... still skips and reboots

  • Administrators
Posted

Hey sorry I must have missed your reply. Please try with alternative ethernet cables connecting R1 to ISP hub. As well as set static IPs for your devices in DHCP lease.

Posted

hi Fraser, i have tried using different cat ethernet cables. Also i have set the netduma to have different ips changing device ips and names and rebooted with the same result. Its fukking frustrating its an obvious lemon

  • Administrators
Posted

First factory reset from misc settings, if it's not better after that can you leave it completely unplugged for 24hours and then connect it up and see if it's any better. 

Posted

i have left the router unplugged for weeks and also done factory reset numerous times, same result.. how long is the torture for an RMA, this device is defective for 200$

  • Administrators
Posted

Please make a post in the 1 on 1 section of the forum and I'll take a look. If I can't resolve the issue we can arrange a replacement :)

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