Eyeswidth Posted April 17, 2016 Share Posted April 17, 2016 I've been using my netduma for about 4 months now and all of a sudden this weekend it started failing. Talking in skype was choppy and websites were slow to load. I tried restarting my router today and when it restarted it did not show up on my connections list. so I upluged my modem and the netduma. It finally poped up and when I connected it said "no connection, Secure". and when I tried to go to my router setting chrome said "Took to long to respond site cant be reached" so then I did the same thing and i hit the reset on the back of the netduma. Still nothing. Now the Netduma connection will not show up. I'm using my modems wifi to post this so it is working. I don't know what to do from here I feel like I've tried everything. Can anyone help? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 18, 2016 Administrators Share Posted April 18, 2016 Hey welcome to the forum! Connect via an ethernet cable, are you able to access the interface this way? Link to comment Share on other sites More sharing options...
Eyeswidth Posted April 18, 2016 Author Share Posted April 18, 2016 let me try Link to comment Share on other sites More sharing options...
Eyeswidth Posted April 18, 2016 Author Share Posted April 18, 2016 Yes I can. What can I do from here Link to comment Share on other sites More sharing options...
Eyeswidth Posted April 18, 2016 Author Share Posted April 18, 2016 It says that the Wifi is disabled and when I turn it on and select my settings it does not work and does not display an error message? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 19, 2016 Administrators Share Posted April 19, 2016 Okay that's good. Make sure you're using Chrome/Firefox as those are our recommended browsers. Enable it, change wifi password then apply. Does it stay enabled? Link to comment Share on other sites More sharing options...
Eyeswidth Posted April 19, 2016 Author Share Posted April 19, 2016 No it does not. I tried it multiple times and I'm on firefox. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 20, 2016 Administrators Share Posted April 20, 2016 Can you post in the 1 on 1 request forum please after reading the pinned thread Link to comment Share on other sites More sharing options...
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