Match Making servers excluded?

[simjc]

Iain,

 

My other question, as I will be doing a video on this router shortly and wanted to get my facts right.

 

When using the geofilter, hosts outside the range are excluded as expected. The unforeseen issue is that matchmaking servers (advanced warfare) are also being excluded, and thus you enter a lobby, get kicked, enter get kicked etc.

 

If this is the reason is this being addressed in a upcoming patch?

 

A side question, but related. When gaming late, early hours by default watching the geofilter map, the game is trying to put a UK gamer against US and Canadian players. Is this another side effect of geofilter issue mentioned above?

 

At 1am-2am, I had to increase my geofilter from 1K to 3K, to get playable games.

 

 

Lots of questions I know.

 

Thanks in advance.

 

Sim

 

[Moofda]

Iain,

 

My other question, as I will be doing a video on this router shortly and wanted to get my facts right.

 

When using the geofilter, hosts outside the range are excluded as expected. The unforeseen issue is that matchmaking servers (advanced warfare) are also being excluded, and thus you enter a lobby, get kicked, enter get kicked etc.

 

If this is the reason is this being addressed in a upcoming patch?

 

A side question, but related. When gaming late, early hours by default watching the geofilter map, the game is trying to put a UK gamer against US and Canadian players. Is this another side effect of geofilter issue mentioned above?

 

At 1am-2am, I had to increase my geofilter from 1K to 3K, to get playable games.

 

 

Lots of questions I know.

 

Thanks in advance.

 

Sim

 

I think this is what is happening to me as well. I live in the Seattle area and if I set my geo-filter to semi-local, (Some neighboring states) then I get kicked out of a lobby every time. I was told there was a fix coming in a few days though by the support team. I will definitely be  waiting until then to give my final opinion of the router. 

[TheGreatDansby]

They will be fixing this issue within a few days. They trouble shot with me the other day and figured out the issues. They need to whitelist the Microsoft matchmaking servers for the game. They are adding a button onto the geofilter that you click every time you get booted from a pregame lobby,so they receive that info, and can then fix it. I hope this helps to answer your question

[Guest Netduma_Iain]

Hi Sim,

 

The night-time issue is easy to explain, its to do with population. So I guess late at night on a week day there are not enough people playing to get a game. So your only choices are to look west and the far majority will be our friends in NA.

 

Ya won't bore you with the details, but it essentially means if you set the geofilter really low some people are having search times longer than necessary. I've come up with what I think is a good solution to the problem. 

 

Now that I've got the critical upgrade done(some peoples ISPs do really weird things) I'll give 100% attention to automating this.

 

Then the ugprade after that will fix minor bugs and start implementing things people want as opposed to need. E.g. km to miles conversion, disaplaying host better, etc. I've been slowed down a bit by support but the new upgrade will resolve almost all issues. So things are looking really good!

 

The best way to explain this, is its a world first and its being used globally. These are just teething issues and will be fixed ASAP

 

Hope that explains,

Iain

[simjc]

No problem Iain. I know you've been a busy chap, and I suspected as much.

 

It is quite interesting watching all the yellow triangles at that time of night and seeing how match making servers are working.

 

I totally understand that this is a world first, with the geo feature, and I look forward to seeing your future firmware updates.

 

I'm curious because I'm a techie but less so when it comes to networking does the automated thing you are thinking about auto-expand the search region when there is a low population as you put it?

 

 

Sim

[Guest Netduma_Iain]

No I would never do that, I feel that would annoy people. Especially if pings started to rise. 

 

I gave it some thought, my intial ideas were to try come up with some centralised algorithm that would churn through loads of data and try automatically update the db. But I realised pretty quickly there is a much easier solution if our customers don't mind doing it. I've spoken to a few and they all seem happy to. So the idea I propose is this:

 

Have a simple button on the geo-filter, If something goes wrong you click it. It asks what the issue was e.g. "Kicked out of lobby". Then it sends all the recent blocked hosts(assuming you enable feedback option) back to us. We scan through it looking for shared blocked hosts in the region. If they reach a high enough threshold they get put in the whitelist and passed transparently to everyone.

 

So if something happens, hopefully our users will click that button and in a short time period it will just fix itself. Just to be clear, once the initial hosts are fixed I don't think the whitelist will need to be changed often. As those servers are pretty static I imagine.

[Red]

What if only 1-2 people have this issue? If 1 person sent multiple whitelist requests would it atleast add it to a temporary/investigation list?

(If someone got into a secret alpha version of a game and wanted to help out the community)

[Guest Netduma_Iain]

Yes red good point, it will even detect if small amount of people are having an issue.

[simjc]

Sweet. Sounds good.