hilly_r1 Posted February 29, 2016 Share Posted February 29, 2016 Anyone on to help Link to comment Share on other sites More sharing options...
lukasz Posted February 29, 2016 Share Posted February 29, 2016 If you are upgrading for this version you would need assistance of someone for netDUMA team. I am sure someone will be here today to respond to you. Link to comment Share on other sites More sharing options...
lukasz Posted February 29, 2016 Share Posted February 29, 2016 Here is instruction what to do in you case. Instead, comment here(http://forum.netduma.com/topic/11018-major-netduma-upgrade-now-available-v-1036/)saying you are on an older version than 1.03.5 and have remote support ticked (found in >settings >miscellaneous) and that you want to upgrade. We will then access your router and change settings so you can download the upgrade safely. Once we have told you it is safe to upgrade DO NOT REBOOT BEFORE UPGRADING. Link to comment Share on other sites More sharing options...
hilly_r1 Posted February 29, 2016 Author Share Posted February 29, 2016 I have done still waiting for a response since yesterday Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted February 29, 2016 Administrators Share Posted February 29, 2016 Hi Hilly, Fraser is unfortunately unwell at the moment. You will have to wait until he's better. Thanks for your patience. He will respond in the other thread when he's better. Link to comment Share on other sites More sharing options...
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