HI Liam,
Thank you for your reply!
Sorry I missed a few important details, I am playing on the PS5.
I do indeed have internet access, the one thing I did notice was the router IPs for the devices are 10.0.0.1, 2, 3 and not a full IPs.
I am thinking ALL devices need to run from the XR500 wifi and nothing to touch the BT hub? should I disable wifi on the BT hub?