thembg

Gotcha thanks, are you using PPPoE or VLAN at all?

The model of the modem/router the R3 is connected to, not your ISP. Are ALL devices connected to the R3?
You should enter the speeds you pay for/receive and then adjust Congestion Control to eliminate bufferbloat. 

This YouTube short is straight-up WILD! 😈🔥 My teammate went FULL DEMON MODE and pulled off an insane 1v4 clutch to secure the win! 🏆⚡ When the pressure’s on, some players break… but this? This is next-level. Watch till the end—you don’t wanna miss this one!
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watch here 👉 https://youtu.be/66tRBhOHMb4?si=0kyrTGWPWgtdQIjX
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Using expert you're setting a target ping so yes you could set it to 20ms theoretically to account for those spikes. I don't think it was working properly like this in the past and more just adding a delay but with recent fixes to it, it should work how I've described.

@Matthew_D
You only need this feature if your ping spikes consistently in game/have jitter problems do to your ISP it more or less it a remedy for those that do have bad jitter but if you don't then it puts you at disavantage as your just increasing your ping artificially with no benefit.
Ping is King do not forget that I still get shot behind corners it not like you can break physics but there something called consistancy and if you want that then it beneficial. My ping spikes around 5-10ms so I just use simple mode and it really hard to tell difference to be honest as the router already does a good job without it but that probably because I don't really suffer from jitter as much as others.
Update
For my purposes, it would be preferable if the feature were disabled. There is a noticeable delay, and Fuzzy is correct in stating that this issue is solely related to the server, not your ISP.