Proud R3 Owner

Woke up this morning to hardwired clients not having Internet. This is not an okay bug. I really like the functionality of this router but this bug is a deal breaker for me.

R3_2023-12-22T23_22_40.566Z_logs.txt

Sure can do. Yes I noticed that the PS5 in the living room wasn't getting an IP and thought there was an issue with the actual PlayStation. I went downstairs and noticed my laptop wasn't pulling an IP. I then set it static and still no IP. Funny how nothing hardwired was able to get Internet or pull an IP off the router but everything, literally everything wireless worked just fine. I'll pull those logs now.

I'm having an issue. The Internet seems to stop working on the hard wire devices. I'm still on the WiFi and able to use the Internet wirelessly (as I'm using it to write on here) but wired devices are losing net. Almost like DHCP wants to stop working as I'm not able to auto obtain an IP. I've also tried to static an IP to my laptop and still no net hardwired. Any thoughts? I did do a hard reset after updating the firmware to the one you sent. Just some info as I've been reading others with this issue - every one of the ports on the R3 is connected to a switch. Disconnecting from the switches is not an option as they're all over the house to consoles, TVs, PCs, etc. all with cat8 cable. This setup was fine for years with the xr700, now that I have the R3 the only change I've made to the network is taking out the 2 APs since I don't have 6 LAN ports anymore (plus the R3 seems to do just fine handling the wireless needs of the house so far).

Well good, I hope you get some well earned time off to enjoy yourself as well. Happy holidays to you and the rest of the NetDuma team!

Getting much higher latency in game - usually around 40-50ms was gaming around 60-80ms. Also the server being used was way outside my geofence and was probably the reason for higher latency. Ping assist is set to 40ms and is on strict mode (fast search is not enabled). This was about the same in OW2 as my latency is usually around 40-50ms and it was in the 60's. Low 60's mind you like 62-63 and it would go as low as 58 but would fluctuate between 58-63ms. Need to go hardwire my son's PS5 to a switch so that's all for now. Hope everyone is well over there!

Another thing in Geo that would be nice is being able to change the selected game for the device. Maybe where it says game selected then have a drop down box so you can change it from there instead of having to delete the device and add it again with another game.

Yeah lol I mean most routers I've had have that heavy plastic and just feel bulky like a nice paperweight. When I picked up the R3 to attach the antenna it was like "OMG is this it??" Lol no regrets here bud, the unit seems to be top notch. Just would like to see some subtle changes in the os but other than that I'm very pleased with my purchase.

Also while writing this the Internet went off, not from the ISP but the R3... Should I do a reset after the upgrade? How do we do a hard reset on the R3?

I mean I get that but looking at it, you can view by device or view them all. We have 4 gaming PCs, 3 PS5s, a Nintendo switch that rarely gets used and an Xbox series X.

Just started gaming and setting up devices. I honestly really hate the cap of 4 devices in Geo. As I've stated with the xr700 it's very annoying to have to remove devices to add others just to remove them and add them back over and over. You should be able to add all your gaming devices and whatever is on will be filtered simple as. If you're really going for a simple setup where most people just set up the R3 and leave it - it would make more sense to remove the cap on allowed devices in Geo so we can just add all our gaming devices to it and let it do it's job when those devices are on.

So first of all I have to apologize. I received my R3 the other day and just updated and set it up. The box looked amazing so good job on that. The router itself felt kinda cheap and very lightweight, I was a bit worried at first to say the least. After replacing my XR700 and disconnecting my APs I set my new R3 up. I have to say the initial setup wizard is miles faster than the XR700 so that was very refreshing and a bit of a relief from my "cheap" concerns. After getting reasonable Internet speeds and setting up the WiFi I began to test the range in house (it's a rainy day so not gonna venture out to the yard just yet). I have a 2 story home with finished basement. I have the R3 set in the middle of it all next to my modem. This has great range for my home. I have not used this router long maybe about an hour but it seems very responsive and NOT CHEAP lol. I would have 1 suggestion though in settings under WAN where you can set the IPv4 DNS servers, would be nice if you could set IPv6 DNS servers as well. That's really the only gripe I have, this router seems very well made and the software is very intelligent and looks phenomenal, honestly, really great job with the GUI. I'll be sure to post after gaming (PubG, Overwatch 2, Fortnite and whatever else my kids play) with any issues if I even run into any. I do have 1 question about steady ping, is it only applied to devices in Geo or is it system wide?

If all you're doing is gaming, yes but when multiple people are doing multiple tasks such as downloading, streaming, etc. bandwidth can easily get sucked up. Also 2.5Gb ports usually work just fine with modems/ONTs and fall back to 1Gbps if it's connected to that kind of port. You really think a 2.5Gb WAN port would add ~1/3 more on price?

>1Gbps Rx/Tx isn't a waste when you have a large household of people using the Internet simultaneously. You're right where you're not going to get >1Gbps on any single connection. But when you combine multiple connections (downloads, streaming, etc.) it's nice to have all that bandwidth so us gamers don't have to suffer through limited bandwidth with congestion. I also think a 2.5Gb WAN port would have been nice so those of us who do have >1Gbps Internet could have at least utilized all the bandwidth we're paying our ISP for and honestly I don't think that single port would have made this router cost much more to produce or any harder to develop firmware for.

Just got hit up from DHL: Further Details - DHL cannot move the shipment or attempt delivery due to a local issue or restrictions imposed by the regulatory authorities. Next Steps - Shipment will be moved or delivered once the issue is resolved or the regulatory restrictions are lifted. Please continue to monitor the progress online.

Got my tracking number last night. Estimated delivery 12/27.

https://www.downloads.netgear.com/files/GDC/XR700/XR700-V1.0.1.20.zip Download and install this old firmware. Go to the debug.htm page and check the box to enable telnet.

Yes when I select pubg in the games list it tells me it recommends filtering to be off. When I connect my ping is terrible in the 80ms range - goes up to around 100ms. I have my radius set to 1500km but when I turn on filtering it gives me an error code on game when queuing up for a match (it times out ). Not sure what to do honestly. When I have filtering enabled I do see servers in my radius and select allow but even when I restart the game I get the same error until I turn filtering off.

@Netduma Fraserwill we be able to turn filtering on for PubG in Geo 2.0? When I select it on my PC it tells me the default is filtering off and when I turn it on I can't connect to a server.

You could always set the xr700 into AP mode and just use it as a switch with an sfp+ port with your R3 as the primary router.

I have done that Fraser. Sent you the details yesterday and you haven't read it yet from what I can see.

@Netduma Fraser I've sent you a message but have not received a response. I can see on my CC that the payment has gone through (not pending) that's all I have on my end. Would be nice to have a confirmation/receipt and tracking if we need to be home to sign for delivery.

Honestly, just bite the bullet and buy an R3 like I did. Can't really beat it for the price and the value of the people making it.

@Netduma Fraser Hey I've been looking in my inbox and junk/spam folder for the confirmation/tracking email and none can be found.

Hey @Netduma Fraser, do you happen to know the range of the WiFi on this unit in sq ft? If not it's ok. I'm going to see if I can get away with just using the R3 and ditch the 2 APs currently distributing WiFi.