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endo2406

XR500 Early Access
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Posts posted by endo2406

    XR500 setup with Virgin Media Hub 3.0

    in NETGEAR Nighthawk Support (XR range)

    Posted

    Hi Fraser,

    The wifi drop outs on the other PC appear to be fixed on the XR1000 with the network card! Must be the onboard wifi is not strong enough to hold a connection. Having said that, is there any recommended settings for the wifi setup on the XR1000? This is what I have got:

    image.thumb.png.fe5713d93dce1c142b2e257369474d27.png

    image.thumb.png.a4f5d84ec2345cb5c06bc79a495ccc3d.png

    Also should I use the same QoS that I had on the XR500 or is it better to set it all up again using auto setup? I noticed when using this on the XR1000, it was telling me every time that my speeds should be set to 100%/91% which that doesn't seem right or am I mistaken? 100% download just caps out all of my download speed so surely I'd suffer when gaming?

    XR500 setup with Virgin Media Hub 3.0

    in NETGEAR Nighthawk Support (XR range)

    Posted

    Hi Fraser,

    So I still had random drops unfortunately, I went a head and bought a network adapter card for the PC  (https://www.scan.co.uk/products/asus-pce-ax3000-wireless-pcie-nic-dual-band-24plus5ghz-600plus2402mbps-external-antennas-mu-mimo-wif). I put the card's preferred bandwidth to 5GHz mode and I put the setting you recommend back to 4800 (default and highest) along with the rest of the default Wireless settings in DumaOS (AX enabled, no smart connect). I will test to see how it does now, but hopefully maybe it was just the onboard WiFi not good enough to keep it consistent, will let you know!

    XR500 setup with Virgin Media Hub 3.0

    in NETGEAR Nighthawk Support (XR range)

    Posted

    Hi Fraser,

    sorry for the slow reply, been a bit busy! I have my routers on a small table, the virgin hub on the top and the XR1000 at the bottom, I've attached photos of how the router setup looks like. Also, just to clarify on the issue, it's not the exact same issue across both, on the XR500, the wireless PC had no connectivity issues, this only happens on the XR1000 randomly getting disconnected. The XR500 just had buffer issues on YouTube TV, and slow connectivity on wireless devices.

     

    One other thing to confirm is that the XR1000's Duma OS UI also doesn't have the reset option in the top right corner of the dashboard, guess it's just not a thing. Thanks!

    IMG-7147.jpg

    IMG-7149.jpg

    XR500 setup with Virgin Media Hub 3.0

    in NETGEAR Nighthawk Support (XR range)

    Posted

    Hi Fraser,

    not sure if you want to move this to a new thread since I have the XR1000 now. It came with version V1.0.0.64_1.0.49 which is the one before the latest. I kept it at that and copied the settings we went over when troubleshooting the XR500 in this thread:

    - IP Ranges from 50 to 254 (set LAN to .2)

    - Disabling all traffic prioritization in QoS

    I have noticed that WiFi on the other PC seems poor, speeds are very slow and it constantly drops out. I've done a factory reset and tried it again but still no luck. I disabled AX (since I noticed others did this as they had the same issue in other threads) and used smart connect (which was what I used on the XR500)

    The speeds increased from 11MB to 400MB download. It seemed to not disconnect as often when updated on the new firmware (1.0.0.68) but is still dropping. Is there something different with this router that I need to set as apposed to the XR500? Turning QoS off makes no difference either.

    XR500 setup with Virgin Media Hub 3.0

    in NETGEAR Nighthawk Support (XR range)

    Posted

    Hi Fraser,

    Okay I followed this link https://setuprouter.com/router/netgear/nighthawk-xr500/reset-router.htm#:~:text=If you find a pinhole,for at least 10 seconds. which said to only do this for 10 seconds. I will try 30 next time. As for the GUI, I reset via Settings > Administration > Backup settings > Revert to factory default settings.

     

    Also just to note, that so far youtube at least is working as normal (no buffer) on the normal firmware

    XR500 setup with Virgin Media Hub 3.0

    in NETGEAR Nighthawk Support (XR range)

    Posted

    Hi Fraser,

    I have downgraded to V2.3.2.134 from the official download page. I have physically factory reset and then factory reset in the GUI. If that's a good way to go about it. I noticed that the QoS settings (set to never and the last download and upload sliders) are still set to what I had previously on the beta firmware, are these settings never wiped? Just wanted to be sure that nothing funky is happening with the factory reset/downgrade.

    XR500 setup with Virgin Media Hub 3.0

    in NETGEAR Nighthawk Support (XR range)

    Posted

    Hey Fraser,

     

    still experiencing the issue. I just want to clarify that youtube will buffer videos around 3 times till I can get it to load properly on the TV (closing the video and reopening), this happens regardless if any other device is using the network or not. No device is also downloading. The mobile phone issue is still happening to. I've had QoS fully disabled as well.

    To isolate the issue, I turned off the gaming router to just use the virgin hub and the issues went away. So it shows that its to do with the gaming router. I also believe that the firmware change is the cause as I didn't see this happen prior to installing it. Any suggestions? Thanks!

    XR500 setup with Virgin Media Hub 3.0

    in NETGEAR Nighthawk Support (XR range)

    Posted

    Hi Fraser,

    So it's been a couple of weeks and I haven't noticed the issue with QoS disabled. However, I have noticed a couple of strange things which I know wasn't happening prior to having the gaming router. Youtube on the TV will buffer some videos, I have to back out and try and load the video again, sometimes it only loads for a second or not at all. The other thing is my girlfriend's mobile phone's internet is so slow (browsing etc) she has to use 4G. Not sure if this is down to my setup or the firmware but I did not experience any slowness at all just through the ISP hub.

    XR500 setup with Virgin Media Hub 3.0

    in NETGEAR Nighthawk Support (XR range)

    Posted

    Hi Fraser,

    It happened twice right after each other as soon as I turn my PC on this morning. I opened up several tabs and they all failed to load, I couldn't even hit 192.168.1.1 on both occasions and I had trouble accessing it for a while (tab name was authenticate app if that helps) I had to restart the PC to be able to access it again, even now is not great I am going to restart the router. I have attached the log thanks.

     

     

     

    log-1689067461960.txt

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