You do understand that NETDUMA is done (coding, internal testing, etc.) by a hand full of guys, give or take, right?
They don't have the mass amount of employees, researchers, devs, engineers, you get the idea like the other companies.
I'm sure if their capital warrants it, they would hire more. The company just went live late last year (2014) and is growing. When they can, they will.
They do EVERYTHING hands on, and they don't release nothing until they feel it is where they want it to be.
I find posts like these comical. Hilarious if you will. I'm
Sorry but these guys don't have to keep updating us with regards to cloud updates, firmware, etc.. They created these forums JUST FOR THAT. For the ability to interact with their customers (or future customers) on a DAILY basis. And quite frankly, they do a damn good job!
BO3 caused issues for the R1 so these guys had to work 24/7 to get things right. Still are actually. They know the issues, and when it's right, they will release the update(s).
I've had problems with my R1 when BO3 launched like many. I asked questions, looked for answers and these guys got me playing BO3, (with some tinkering of my own) in no time.
You say you've been patient. Hardly.