mannrs

Hi @Glen, If you could try logging in, and going to Device Manager / the hamburger menu next to Network Map / Resync cloud to pull the latest updates for your unit - we temporarily added you to our tester list. Then log out and login of the web interface, you should be then able to see IPv6 traffic showing up. Other way to tell that its got the updates, is if you go to the (?) in the top bar / Application Categories / under WorkAtHome category you should now have 16 apps listed. Let us know how you go, cheers

Thanks for the details @Bund1984 Just to be really sure DumaOS isnt causing the issue. Could you use MyTelstra to deactivate Internet Optimiser, now that its a free feature it wont cost you anything to turn it back on later. Once deactivated, reboot your Smart Modem, so we can be sure its nothing is left loaded in its memory. Then retry Fifa - still got lag? Apologies for suggesting repeating what you've already tried, but I recently saw something really really strange with another EA game, and rebooting the device after deactivating DumaOS actually produced different results. It wasnt actually a DumaOS bug, but gave us hints to what was happening.

Hi @Bund1984, additionally just for our context (apologies if you already posted these and I missed it) Have you been playing the same Fifa version/EA servers and its only just recently started lagging for you in recent weeks? I can see you started posting here just before Xmas, has it been a long running problem even before that? Did you have the problem before starting to use Internet Optimiser/DumaOS? Does the lag consistently happen at particular times of day, eg. evening but not in the morning Do you do any other online gaming from the PS5, eg. Is this just a Fifa thing? With the Connection Indicators on, and your suffering lag, approximately what milisecond (ms) levels is the game reporting? (I'm not a Fifa player, but checking around you can turn these on at Settings > Game Settings >Visual >Connection Indicators) Because you only have a couple of other devices on your network, and you have a pretty healthy looking high speed connection. I think its unlikely that your ongoing Fifa/ping issues are always being caused by local congestion. DumaOS/Internet Optimiser and the prioritisation functions, primarily help where there a many devices in a household fighting for the use of the internet, so I think its unlikely to be your ongoing problem. So things I'd suggest: Ruling out that DumaOS is not actually contributing to the problem. Use MyTelstra to deactivate Internet Optimiser temporarily, then reboot your Gen 3 Smart Modem to ensure all has cleared - and play, did your lag still occur? If still occuring, re-activate Internet Optimiser Ruling out wireless as the cause. Can see from a previous post, your already connecting the PS5 via cable. If your ping time is consistently high, rather than spiking up and sometimes going back down. You could try using Geo-Filtering, so that you limit Fifa to only connect to Australian based servers (if their available). Might also be worth posting on the EA forums if havent already, as it seems there has been some similar recent reports following updates, of previously satisfied players now suffering lag on PS5: https://answers.ea.com/t5/Technical-Issues/Fifa-23-PS5-connection/td-p/12209290 Hope that helps - and do let us know if disabling Internet Optimiser made any difference.

Hi @MuRF, Additionally, did you have one of these drop outs when you posted your message on Sunday? The drop outs you experience, do all devices (wired and WiFi connected) lose internet connection or just some? I had your serial number on file from an earlier discussion we had, so looked in our server side logs, and looks like your modem last rebooted/reconnected on Saturday about 7.30pm AEST, does that sound right with what you experienced?

Hi Bund1984, hopefully your Fifa problems are resolved now. But from your print screens above, noticed something as a suggestion it's generally best to leave Congestion Control set to Auto-Enable, this is so that when your not gaming all of your connection will be available for other devices downloads.

Hi @MuRF, yes Internet Optimiser is now included as a benefit with Telstra's home internet plans on nbn: https://www.telstra.com.au/internet/internet-optimiser

Hi @MuRF, glad to hear your enjoying 3.3.57 on the Gen3. A few versions ago we transitioned some of the feature names based on customer feedback, to try to de-jargon and simplify: Network Priority = QoS Network Rules = Traffic Controller

Hi @MuRF if you DM me your Gen3 devices serial number, we'll get you onto the new version early if you like. I've been running it for just under a month now and is in much much better shape.

Hi @Netduma Alex & @Netduma Liam, noticed a little typo on R2 3.0.205: Help Menu > Support > "Help Canter"