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crawlgsx

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  1. Like
    crawlgsx got a reaction from Locosano in XR500 crashing every morning at the same time...   
    @xlr8r Great find. I haven't had time to test this yet on mine, but I still have Smart Connect enabled. I have a 4 day weekend so I am hoping to try it then. IF that is the common factor, its pretty sad that nobody (especially Netgear) could have caught or found that by now. Maybe if they weren't so busy focusing on releasing more and more XR routers and actually spent some time fixing the ones that are out 🙄
  2. Like
    crawlgsx reacted to Netduma Alex in ANNOUNCEMENT: The Future of DumaOS: Version 3.0   
    Yes we're developing an app for iOS and Android. The app is in a functional state but it's not quite ready for release yet.
  3. Like
    crawlgsx got a reaction from Netduma Fraser in ANNOUNCEMENT: The Future of DumaOS: Version 3.0   
    I wouldn’t leave it off, I guess perhaps I misunderstood your previous post. I interpreted “why wouldn’t netgear update” as a lack of guarantee they will. 
    I will not be selling or getting rid of the XR500 so I most definitely will at minimum check out 3.0 when it arrives. 
    I completely agree that big overhauls rarely (possibly never?) come to a router after purchase so that is a valid point, I have no doubt Netduma means well and I hope 3.0 meets those expectations. 
     
    thanks again for your work and communications. 
  4. Like
    crawlgsx got a reaction from Alex49H in ANNOUNCEMENT: The Future of DumaOS: Version 3.0   
    I wouldn’t leave it off, I guess perhaps I misunderstood your previous post. I interpreted “why wouldn’t netgear update” as a lack of guarantee they will. 
    I will not be selling or getting rid of the XR500 so I most definitely will at minimum check out 3.0 when it arrives. 
    I completely agree that big overhauls rarely (possibly never?) come to a router after purchase so that is a valid point, I have no doubt Netduma means well and I hope 3.0 meets those expectations. 
     
    thanks again for your work and communications. 
  5. Like
    crawlgsx got a reaction from BugsAndGlitches- in ANNOUNCEMENT: The Future of DumaOS: Version 3.0   
    I wouldn’t leave it off, I guess perhaps I misunderstood your previous post. I interpreted “why wouldn’t netgear update” as a lack of guarantee they will. 
    I will not be selling or getting rid of the XR500 so I most definitely will at minimum check out 3.0 when it arrives. 
    I completely agree that big overhauls rarely (possibly never?) come to a router after purchase so that is a valid point, I have no doubt Netduma means well and I hope 3.0 meets those expectations. 
     
    thanks again for your work and communications. 
  6. Like
    crawlgsx got a reaction from Netduma Alex in ANNOUNCEMENT: The Future of DumaOS: Version 3.0   
    I wouldn’t leave it off, I guess perhaps I misunderstood your previous post. I interpreted “why wouldn’t netgear update” as a lack of guarantee they will. 
    I will not be selling or getting rid of the XR500 so I most definitely will at minimum check out 3.0 when it arrives. 
    I completely agree that big overhauls rarely (possibly never?) come to a router after purchase so that is a valid point, I have no doubt Netduma means well and I hope 3.0 meets those expectations. 
     
    thanks again for your work and communications. 
  7. Like
    crawlgsx reacted to Netduma Alex in ANNOUNCEMENT: The Future of DumaOS: Version 3.0   
    Thanks for the feedback. I appreciate it's frustrating to have to wait so long for an update, but I assure you that this upcoming version update is totally real, and totally on track.
    Regarding the XR500, why would we want to leave this update off our most popular product? We are planning on releasing this update to every DumaOS router. We can't promise that it will be a simultaneous release, but any delay would only be caused by time constraints. We would not use a delayed release as a marketing ploy. Bear in mind that the XR500 is by far our most popular product so it's going to be a priority for us.
    Regarding lack of updates so far, I will say that the vast majority of routers only get bug fixes and security updates. We are bringing a massive update that will add many new features and will represent a huge leap forward for DumaOS, and it will be provided to all existing customers free of charge. How many routers have you had that received an update that overhauled the entire experience and made your router feel like a brand new product all over again? That's what 3.0 is doing to do.
    Anyway, i'm sorry that you won't support us any longer, but I hope that you'll take another look at us once 3.0 is released.
  8. Thanks
    crawlgsx got a reaction from mathmath51 in ANNOUNCEMENT: The Future of DumaOS: Version 3.0   
    I appreciate all your support Alex, but I call BS on this. We have been waiting all year for an update, to be told something big is coming. We finally get an announcement that basically says your starting a new version of DumaOS with no guarantee of when (or even IF in some cases) it is coming. This to me reads another gimmick, the XR1000 or whatever comes next will come with DumaOS 3.0 on it, and we will be stuck waiting in the wind. My support for Netduma and Netgear ends here.  Again I thank you and Frasier for your work and keeping us updated the best you can, I am certainly not blaming you!
    Anyone starting a betting pool for "few more months" release? I'll take somewhere in the 6-10 months we get an informational update.
    I must admit that in part this is also my Fault. My reason is that this router wasn't my best choice to begin with. I chose it for a reason that is different than your goal. I do not use bufferbloat, QOS, or any of the other features of the XR500. (all turned off). I bought it because I needed a router that supports Full Cone NAT which is sadly hard to find these days. (my wife and I both play console and were having connection issues iwth 2 trying to NAT from the same router). These features aren't what I need or care about, but its your core functionality and your priority. Also I have never cared for Netgear. NetDUMA showed a lot of promise and looked much better so I thought things would be different this go around (and to an extent, they are) but I should have stuck with my instincts :).
  9. Like
    crawlgsx reacted to Killhippie in ANNOUNCEMENT: The Future of DumaOS: Version 3.0   
    I appreciate the more transparent side of things here now, Fraser. I still think your devs have patching backwards, I know of no other company that releases new operating systems without patches for their software in between major releases. Its just seems to me a retrograde way of doing things. Apple have just released macOS Catalina and its buggy, now imagine if no point releases came until next year with macOS 10.16 Users would go mad and Apple would never sell another computer probably, same for iOS, Android, Windows, Linux etc.  That is just not how you do things in my view and no matter what the new version hopes and expectations are it will have bugs, you cant make bug free software, its impossible.

     I'm just hoping DumaOS 4.0 or another incarnation of DumaOS wont be the fix for DumaOS 3.0's bugs.  Until I can see a point release path rather than 8-12 month gaps between updates to fix issues with DumaOS software pushed to Netgear hardware, I've had to remove the XR500 as my daily driver for now and box it up. I'm aware this may not be all your fault believe me, and I know you guys work really hard and I will continue to help where I can, but the XR development cycle in my view is unacceptable as it stands. I look forward though to seeing what your plans are with DumaOS nevertheless. Right time for more more coffee  
  10. Like
    crawlgsx reacted to Killhippie in ANNOUNCEMENT: The Future of DumaOS: Version 3.0   
    Sadly that's something I may not be able to do any more. With no guarantees as to updates for releases in the future, let alone no DumaOS updates for months to come and no promise of XR compatibility (because of company NDA's)  let alone no guarantees this wont happen again, its time to find another router as my daily driver instead of the XR500 I think. Just imagine if Microsoft/Apple/Google etc released a new operating system then left it for over a year with no updates for bugs until the next version and then no guarantees your hardware would get it. Its almost back to front in my view. Companies patch so that if there is no new OS for your hardware you have the best version you can have on the hardware you own and to just fix bugs too as a matter of course. The whole create a new version of DumaOS instead of patching the old one will always be my sticking point.  
  11. Like
    crawlgsx reacted to Killhippie in ANNOUNCEMENT: The Future of DumaOS: Version 3.0   
    Thanks Alex, unfortunately that’s what I kind of feared. Basically bugs that came out in milestone 1.3 in what is rapidly going to become a year soon aren’t going to get patched in other words. Anything DumaOS related will be left until version 3.0. Also no one has a real clue how much Netgear will be interested in any of these new features. Also Current bugs with VLAN tagging, QoS getting slow, port mapping in table view and antibufferbloat  getting stuck on and and the leaky hybrid VPN won’t be fixed until this new version is ready and that probably won’t be this year and once again may not come to the XR routers. Is that a fair assumption of the current situation?
      I appreciate you coming up with a new operating system and it takes great effort to create one, but I am a little taken aback by the lack of patching in milestone 1.3 considering it’s almost a year old and virtually nothing has been done to fix the issues with it on the XR routers, as I can’t speak for the R1. I really wish you had focused on bug fixing Milestone 1.3 first before creating yet another new OS rather than leaving things unfixed and with an air of uncertainty as to whether they ever will be patched , because this all rides on Netgear. I think this could be a problem possibly especially since obviously you can’t promise how long this will take, and I have noted the words ‘early days’ which doesn’t bode well for further fixes in the pipeline for DumaOS as it stands on current Netgear hardware with your firmware. So we could be waiting possibly until next year with no fixes at all on the DumaOs side at all. Also a lot depends on Netgear wanting the new version as well, is that correct?  I’m not trying to be negative, I’m just trying to understand where Netgear users stand. 
     
      I hope you understand my concerns, router stability is created hopefully by fixing issues in current firmware no matter how welcome new features are. However the continued lack of support for patching  your own firmware on Netgear hardware I find to be a bit odd. Personally I would need fixes and stability not long  gaps where nothing is happening visibly for DumaOS software thats on existing XR routers, because you are busy creating another new version.Fixing the issues first before moving on seems the more logical approach but that’s just from my point of view.  Are you going to focus on patching rather than creating new versions of DumaOS, because all new operating systems inevitably are buggy. So Will you patch 3.0 or move onto the next version? I hope you can see my concerns. Good luck with version 3.0 nevertheless.
  12. Like
    crawlgsx reacted to xtentions in XR500 Firmware version 2.3.2.56 released.   
    Not much of an announcement.  One feature that nobody cares about and no fixes for existing issues.  no timeline for updates.  more empty promises about the new OS fixing all the issues.
    Going this long without any communication real class act Netduma then when you do you don't even address any of the issues.
    I guess it is time for a new router I wanted to like the xr500 the only reason I went with netgear again was duma os hoping it would be better but seams it was actually worse. 
  13. Like
    crawlgsx reacted to e38BimmerFN in XR500 Firmware version 2.3.2.56 released.   
    Yes kinda of behind the times a bit. I'll get it updated. 😏
  14. Like
    crawlgsx reacted to e38BimmerFN in XR500 Firmware version 2.3.2.56 released.   
    My personal opinion is that NG has allowed NetDuma too much support in there forums for handling the XR series router. I can tell this is bringing too much user expectations and precedence upon NetDuma. If it was me, I would have not allowed NetDuma to host support for the XR series routers on there forums and kept it only on the NG forums. Only allowing NetDuma moderators to help and make posts there. Also limiting the information about FW releases. The XR series support forums should be kept in one central place so that both NG and NetDuma can gain good information and get the problems fixed in a more efficient way. Having two different support forums maybe leading to confusion and too much information to weed out. Moderators giving too much information to users sets a bad precedence and expectations from users. We don't see a lot of this kind of information being posted by NG Moderators on there forums. 
    NG is not the only one to not release FW updates as quickly as users want them. 
    It all comes down to NetGear holding the pink slip. It's there product and responsibility. Users should be talking to them directly. 
     
    My 2 cents. 
  15. Haha
    crawlgsx reacted to Mement in XR500 Firmware version 2.3.2.56 released.   
    Im Surprised I've not seen a netduma episode on watchdog yet
  16. Like
    crawlgsx reacted to e38BimmerFN in XR500 Firmware version 2.3.2.56 released.   
    Never owned a XR500. I did demo one when they first came out. Sent it back after I was done testing it out. I saw that Costco offered the 450 for $200 at the time so I picked that one up. Same HW as the 500 accept for the 2.4Ghz radio connection rates are different is all. I've had the 450 since summer of 2017. Zero issues with it. 😁
     
  17. Like
    crawlgsx reacted to xolhid in XR500 DDwrt Firmware   
    I disagree. It is something every company "can" do. Not every company "will" do is the proper response. You guys have the resources to push support faster than a snails pace, but you choose not to. It isn't a matter of can or can't. Its a matter of choice. There are many companies that can compile hundreds of gigabytes of data a year into a program or game. How much more complex can a few megabytes in a firmware be? Is there only 1 guy doing all the work? Why? Greed? Share the wealth and grow your company by employing more staff. Find the bottleneck and fix it. You are bleeding reputation. reputation=profit.
  18. Like
    crawlgsx reacted to Netduma Alex in XR500 Firmware version 2.3.2.56 released.   
    I realize this update is quite small, but the changelog isn't exhaustive, and we do have big updates on the way.
    Keep an eye out next week because we're planning a blog post that will reveal some exciting information about our plans for the next milestone.
  19. Like
    crawlgsx got a reaction from Zippy in XR500 DDwrt Firmware   
    Yet here we are, 2 more months on the books with no news and no firmwares. This router is closer to being obsolete then getting updates at this point.
    I don’t care whose fault it is, NetGear or NetDuma - it will be my last of either. I am sorry but I have reached my patience limit and will make sure my next router is properly supported. 
  20. Like
    crawlgsx got a reaction from raf1212 in Xr500 firmware updates   
    Have been feeling this way as well, a little disappointed at the updates/fixes/releases for the XR500.
    For such a pricey and Niche device I thought the priority would be a little better. Seems like NetDuma and NG have prioritized product pumping over current customers (XR700, XR300, XR450 all coming out since XR500's release with very few Firmware updates and even fewer additional features or fixes in the same time frame)
    Not pointing fingers, certainly know this isn't your fault Fraser, just adding a +1 and sharing my agreement in the disappointment.
  21. Like
    crawlgsx got a reaction from Rhino90 in Xr500 firmware updates   
    Honestly, at this point I don't care who is to blame. This was a product co-made and co-released by Netgear and NetDuma. You both need to work together and stop dropping the ball. This much time without any fixes, updates, or product care is embarrassing to you both and doesn't leave most of your customers wanting to consider dropping this kind of money on your next product.
     
    Yes, knowing there is at least an update coming helps, but it is still an empty gesture.
    And again, I'm not pointing fingers at you here Fraser, I can't express how much I appreciate your support and community guidance. You are a big asset to NetDuma I hope they value you for what you deserve.
  22. Like
    crawlgsx got a reaction from Levity in Xr500 firmware updates   
    Have been feeling this way as well, a little disappointed at the updates/fixes/releases for the XR500.
    For such a pricey and Niche device I thought the priority would be a little better. Seems like NetDuma and NG have prioritized product pumping over current customers (XR700, XR300, XR450 all coming out since XR500's release with very few Firmware updates and even fewer additional features or fixes in the same time frame)
    Not pointing fingers, certainly know this isn't your fault Fraser, just adding a +1 and sharing my agreement in the disappointment.
  23. Like
    crawlgsx got a reaction from Sunaikinti in Xr500 firmware updates   
    Have been feeling this way as well, a little disappointed at the updates/fixes/releases for the XR500.
    For such a pricey and Niche device I thought the priority would be a little better. Seems like NetDuma and NG have prioritized product pumping over current customers (XR700, XR300, XR450 all coming out since XR500's release with very few Firmware updates and even fewer additional features or fixes in the same time frame)
    Not pointing fingers, certainly know this isn't your fault Fraser, just adding a +1 and sharing my agreement in the disappointment.
  24. Like
    crawlgsx got a reaction from Killhippie in Xr500 firmware updates   
    Have been feeling this way as well, a little disappointed at the updates/fixes/releases for the XR500.
    For such a pricey and Niche device I thought the priority would be a little better. Seems like NetDuma and NG have prioritized product pumping over current customers (XR700, XR300, XR450 all coming out since XR500's release with very few Firmware updates and even fewer additional features or fixes in the same time frame)
    Not pointing fingers, certainly know this isn't your fault Fraser, just adding a +1 and sharing my agreement in the disappointment.
  25. Like
    crawlgsx got a reaction from Zippy in Xr500 firmware updates   
    Have been feeling this way as well, a little disappointed at the updates/fixes/releases for the XR500.
    For such a pricey and Niche device I thought the priority would be a little better. Seems like NetDuma and NG have prioritized product pumping over current customers (XR700, XR300, XR450 all coming out since XR500's release with very few Firmware updates and even fewer additional features or fixes in the same time frame)
    Not pointing fingers, certainly know this isn't your fault Fraser, just adding a +1 and sharing my agreement in the disappointment.
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