Netduma Admin

Ok, thanks. There must be something happening in the background which is taking more than 30 seconds. It's not usually anything vital, so this warning message isn't usually anything to worry about, but it's obviously annoying. Questions: Does it only appear when you're on a particular page e.g. the Geo-Filter? Which browser are you using? What device are you using to connect to DumaOS e.g. PC Do you have any special firewall or security software running on the device you connect to the router with? Do you have a different PC/laptop you could try connecting to the router with. Does the message appear on this PC as well?

Could you factory reset please to see if it solves the problem: https://kb.netgear.com/000053098/How-do-I-perform-a-factory-reset-on-my-Nighthawk-Pro-Gaming-router

Did you know the Duma Army spans over 100 countries? For a bit of fun, we've created a Member Map. Tag your location in the world here: http://forum.netduma.com/membermap/ (Obviously don't put your EXACT location, just put home town / state etc).

Joseph will confirm next week when we’re next able to push the Hotfix to those waiting

Thanks - we will try again this week and let you know

You are now good to upgrade. So please install the file you received via email when you signed up in November. I will PM it to you now as well. Awesome! Thank you for the kind words!

Optimal DumaOS Settings Guides: Open NAT Geo-Filter Ping Assist QoS Hybrid VPN Maximum bandwidth speeds Dashboard, Network Monitor & Device Manager Before creating a topic in this forum, please make sure you have followed these guides.

Hi - yes. Joseph will confirm once he has sent you the fixes.

Actually it has again! We will attempt to send the fix to you again by the end of the week.

Let us know if you were not able to find it 😊

Ok, thanks. We’ll try again in a few days.

We will try this again in the New Year - I think your IP address might be changing a lot as that's making it harder. But we'll let you know if we have been able to do it We will do this again in the New Year when the team are back from Christmas holidays, hopefully on 3rd or 4th January. What version are you on from the old R1 firmware? If it is pre-1.03.6 please follow this guide and then post in this thread: http://support.netduma.com/support/solutions/articles/16000085789-how-to-upgrade-your-r1-from-version-1-03-5m-or-lower

You can upgrade straight to DumaOS now

Ok, thanks for checking. It's possible your IP address has changed since. We will check again tomorrow.

Today 😁

Just an update guys - we'll be doing this either on Monday or at the latest, Tuesday of this coming week (17th / 18th). We will confirm in this thread once it has completed. Thank you for being really patient about this.

Once you're upgraded to DumaOS you won't need to worry about this again, even if you downgrade back. It's just a leftover issue from a very old firmware.

Thanks Mexi @macolive Je comprends. Je demande que cela soit fait pour vous le plus tôt possible

We will post in this thread to confirm all the accounts that we were able to upgrade.

Hi - we appreciate it has been a wait. We will get to these asap

Merci de patienter. Nous devrions avoir cela complet très bientôt.

Hi guys - we've got the system all setup now, so this will be done on Monday (or Tuesday at the very latest). Thank you for being patient with us on this.

Hi there - thanks for ordering! No, but you can download the upgrade for free after completing the form at this link: https://netduma.com/r1-dumaos/ You can install it straight away.

Thanks both - should get this done this week for you all.

Thanks - we will try to do this in the upcoming week.