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Thanks Fraser

Ive been looking online will putting the xr500 in a dmz on the virgin hub have any benefit at all. Just another option.

also I got virgin media coming out as I had some one check and I have Low level FECS I don’t even know what that means lol.

had  them come out last time and engineer didn’t have a clue what to do.

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3 hours ago, Netduma Fraser said:

Yes absolutely keep the XR500, it will ensure you have the best connection possible for what you have. I wouldn't advise putting another router in front of the XR500. Some Virgin customers do experience spikes, so I would check with the ISP and see if they can do anything on their end. They may even replace the hub if its an older model

Modem mode is optimum, if thats not working out then yes put the XR500 in the hubs DMZ instead and disable the hubs WiFi. Hopefully this time the engineer will know what they're doing!

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