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NETDUMA LOST POWER

POWER ADAPTER

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5 replies to this topic

#1
saloaun

saloaun

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I am presenting problems with the router, it restarts constantly, like 1 or 2 times in the day a beep sound and restart the router. what can i do? maybe the power adapter?  

the router is a little away from the other devices and is in a cool place

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#2
Netduma Jack

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I am presenting problems with the router, it restarts constantly, like 1 or 2 times in the day a beep sound and restart the router. what can i do? maybe the power adapter?  

the router is a little away from the other devices and is in a cool place

 

Hi, welcome to the forum! How long have you had the router for? Make sure the plug is connected straight to the wall rather than an extension lead. It's possible the adapter connected to the plug is the cause as well; have you got any more of those adapters to try out?


Technical support:

 

Fine tuning guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc.
FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.
Wiki - Main link to the Wiki, for everything else please search here or on the forum.
Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.

 

Any other issues please make a new thread on the forum, thank you  :)

 

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#3
ChrissD

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Hi! Mine doesnt get any power anymore at all. 

I woke up today and its gone. 

 

Bought the router at the end of 2017 I believe

Yes, its connected straight in the wall

Yes, I've tried a different adapter and no power either. 

 

Please help :\



#4
Netduma Jack

Netduma Jack

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Hi! Mine doesnt get any power anymore at all. 

I woke up today and its gone. 

 

Bought the router at the end of 2017 I believe

Yes, its connected straight in the wall

Yes, I've tried a different adapter and no power either. 

 

Please help :\

 

Hi Chris! You're covered by your warranty so not to worry. If you're positive that you can't get any power through the router at all, please email [email protected] with a link to this forum thread. We'll assess the situation and help you from there :D


Technical support:

 

Fine tuning guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc.
FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.
Wiki - Main link to the Wiki, for everything else please search here or on the forum.
Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.

 

Any other issues please make a new thread on the forum, thank you  :)

 

Twitter - Facebook - YouTube - Twitch - Instagram - Steam Group - Discord


#5
ChrissD

ChrissD

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  • Local time: 08:51 PM

Hi Chris! You're covered by your warranty so not to worry. If you're positive that you can't get any power through the router at all, please email [email protected]etduma.com with a link to this forum thread. We'll assess the situation and help you from there :D

Hi Jack. Thanks for the quick reply! Turns out, my second adapter was broken as well (what are the odds). I asked a friend if he had one so I could test multiple ones. That one did work! Just bought a new adapter and all working fine again :). Thanks!



#6
Netduma Jack

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Hi Jack. Thanks for the quick reply! Turns out, my second adapter was broken as well (what are the odds). I asked a friend if he had one so I could test multiple ones. That one did work! Just bought a new adapter and all working fine again :). Thanks!

 

Hi Chris - man what are the chances of that. Well so long as the new adapter has the correct voltage you should be fine to use it - just make sure to double check its stats against the adapter you received with the router. If you're using the wrong adapter you could blow the router so that's vitally important!

 

I'm glad it's working though. Please let us know if there's anything else you need.


Technical support:

 

Fine tuning guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc.
FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.
Wiki - Main link to the Wiki, for everything else please search here or on the forum.
Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.

 

Any other issues please make a new thread on the forum, thank you  :)

 

Twitter - Facebook - YouTube - Twitch - Instagram - Steam Group - Discord





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