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Ping Error...


DARK BAWGS

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Posted

I reported this a while ago but it persists and locks up the R1.

 

post-3466-0-81752600-1448653009.png

 

Any suggestions on how to fix it.  I pops up about every 30 seconds after I close it...

 

DB

Posted

I got this to along with a few other problems, hopefully the guys will sort it out in the next few days :)

Posted

I dont know if it is relevant to your set up but have you made sure that the router is away from other electrical equipment like cordless phones etc?

  • Netduma Staff
Posted

Yes it is set up ok.  This only started immediately after the update.  Really quite annoying.

 

DB

 

Have you got VPN disabled? :)

  • Netduma Staff
Posted

It is "enabled" - I assume that is correct?

 

As long as no devices are selected that should't matter but just to be sure untick that box and click apply :)

Posted

When I unticked it and then reapplied it gave a message that I could not connect.  The two attachments are my VPN screen; if I click enable it gives me a "Failed to Connect" error...

 

post-3466-0-63151000-1448733283_thumb.pngpost-3466-0-88404200-1448733300_thumb.png

  • Netduma Staff
Posted

That is because the VPN config is not valid. And the reason you can't ping is becasue you have got your PS4 and Xbox selected.

Posted

It seems ok with this setup - hasn't happened since I posted this a couple of hours ago.

 

Thanks for all your helpful suggestions, Crossy.

  • Netduma Staff
Posted

It seems ok with this setup - hasn't happened since I posted this a couple of hours ago.

 

Thanks for all your helpful suggestions, Crossy.

 

No problem - good to here that it is probably fixed :)

  • Netduma Staff
Posted

Sorry but I don't know how to tell but I don't think so; however now my PS4 says my NAT is Moderate - man this is frustrating!

 

Make sure no consoles are enabled on the VPN and the VPN is disabled - otherwise you won't be able to ping. There is a guide here.

  • Netduma Staff
Posted

Thanks again Crossy; There is an "Enable" above the "Apply" button in the VPN screen should that be checked or not?

 

No it shouldn't :) Uncheck that then click "Apply". Then make sure none of the devices above are enabled.

Posted

I had it fixed last night but somehow I must have done something to make is screw up again - it also went to "moderate" and I rebooted that may be how I casued it to change back.  Anyway it is working fine now and I understand what it should be so I won't have to bother you again - for that at least!

 

Thanks for your patience.

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