Corton Posted November 21, 2015 Posted November 21, 2015 I just got my NETDUMA and signed up for HMA. I put in the server I want to connect to, I entered my username and password (tried the normal password and the one they give for PPTP) But I keep getting this: Sat Nov 21 22:24:02 2015 WARNING: file '/tmp/vpncred' is group or others accessible Sat Nov 21 22:24:02 2015 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts Sat Nov 21 22:24:02 2015 Socket Buffers: R=[87380->131072] S=[16384->131072] Sat Nov 21 22:24:02 2015 Attempting to establish TCP connection with [AF_INET]174.140.161.2:443 [nonblock] Sat Nov 21 22:24:12 2015 TCP: connect to [AF_INET]174.140.161.2:443 failed, will try again in 5 seconds: Connection timed out Any help would be greatly appreciated. Thanks!
Netduma Staff Netduma Crossy Posted November 21, 2015 Netduma Staff Posted November 21, 2015 Hey Corton, welcome to the forum Can you try using a different server. And the username and password to use is the one for your account.
Corton Posted November 21, 2015 Author Posted November 21, 2015 I have tried a few different servers. With the information I use to login. Is there something else I could be doing wrong? Edit: so even when I change the server and login info it looks like it's not changing is there a way to reset the info and reselect everything?
Netduma Staff Netduma Crossy Posted November 21, 2015 Netduma Staff Posted November 21, 2015 Make sure you disable the VPN (untick box and click apply) then change the server the enable the VPN
Corton Posted November 21, 2015 Author Posted November 21, 2015 It doesn't seem to stop loading and actually apply.
Corton Posted November 22, 2015 Author Posted November 22, 2015 Sorry for the double post, but I just let it keep loading and it said "Failed to communicate with router." Edit: I have tried turning off firewall and anti-virus, unticking enable, rebooted router and tried again. Still same thing.
Taff Posted November 22, 2015 Posted November 22, 2015 just rebooted or factory reset? ,i would factory reset it .
Netduma Staff Netduma Crossy Posted November 22, 2015 Netduma Staff Posted November 22, 2015 I think the only fix for the failed to communicate is a factory reset.
Corton Posted November 22, 2015 Author Posted November 22, 2015 So after factory resetting 2 or 3 times with it saying "Failed to communicate with router." finally I was able to edit things without it saying that, to fix the VPN not working I tried manually entering the HMA config and username and password I was finally able to connect. Does the easy HMA stuff download the config from them or do you guys store it somewhere? Maybe if you store it yours might be outdated ?
Netduma Staff Netduma Crossy Posted November 22, 2015 Netduma Staff Posted November 22, 2015 So after factory resetting 2 or 3 times with it saying "Failed to communicate with router." finally I was able to edit things without it saying that, to fix the VPN not working I tried manually entering the HMA config and username and password I was finally able to connect. Does the easy HMA stuff download the config from them or do you guys store it somewhere? Maybe if you store it yours might be outdated ? I believe that it is stored separately from the HMA ones. There is a ticket here to have them updated and some more VPN providers added.
Corton Posted November 22, 2015 Author Posted November 22, 2015 I just downloaded the config from HMA's website and just used that one, same server I was trying to connect to with the easy setup. Worked like a charm.
Netduma Staff Netduma Crossy Posted November 22, 2015 Netduma Staff Posted November 22, 2015 Hopefully when that ticket is done and the configs are updated it fixes it
Corton Posted November 22, 2015 Author Posted November 22, 2015 Everything has been working perfectly. Thanks for all the help.
Netduma Staff Netduma Crossy Posted November 22, 2015 Netduma Staff Posted November 22, 2015 Everything has been working perfectly. Thanks for all the help. Great, no problem As it's sorted I'll close the thread but feel free to make another with anymore questions!
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