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I think my Netduma is broken and its having a lot of issues


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Posted

Hi I recently noticed that my Netduma keeping on disconnecting the devices connected to it, when I checked the router, its showing no networks, I have to phyiscally move the cable around on the router to make it work again, the other issues, I cannot see my devices no more on the device manager list, like the screenshot below, so I am not able to use filter, I tried to hard reset, factory reset, with no hope, I think there is a serious issue in the device, with sad expection, my last R1 I bought 10 years ago works fine, but this new version is not as expected !

 

image.thumb.png.7fd3c46258f3f35bbd5ffac12ec60e59.png

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Posted

Have you upgraded to this version yet? https://forum.netduma.com/topic/60946-new-r3-firmware-dumaos-401147/ If not I would highly recommend doing so to see if you get any of the same issues. 

The fact that you need to wiggle a cable around to make it work would indicate to me that it's probably a faulty cable and replacing that would likely fix it. Can you provide a screenshot of the LAN Settings page and the logs from when the issue happens if you still get the issue on that firmware please?

 

Posted

I guess its solved, thanks Fraser, you are the best, also I think the connections are fixed also

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