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Posted

Hi.

First of all, many thanks.

Yesterday I performed some maintenance and reset my Netduma R2 using the reset button. Now, during the initial setup, it can’t detect the Ethernet connection. It’s strange because I still have internet access and can browse normally.

It seems that my Movistar WiFi 6 Go router can’t detect DumaOS anymore.

Also, I can’t access the Netduma software/interface because the router can’t complete the initial setup process.

Is there any way to downgrade the device to the latest DumaOS 3 version?


 

  • Administrators
Posted

When it gets to the internet part of the setup selected the advanced options and then you can skip that part of the setup, complete the wizard and then you can get through to the interface. Then, reboot the Movistar, wait 2 minutes, reboot the R2 from the interface, wait 4 minutes and see if you get a connection then.

Posted

Thanks. The problem seems to be solved.

In any case, is there any way to downgrade the device to the latest DumaOS 3 version? Do you think that version is more stable on the R2?

  • Administrators
Posted

Good to hear! If you download the last DumaOS 3 update, then just upgrade to it from the interface. Hard to say, I don't think 4 on the R2 is too unstable really. Whatever works best for you!

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