Geo-filter not working for Bo7

[Dave ov Aloon]

I have a Netduma R3 and the geo-filter has not working I have factory reset the router but still the same problem is happening. I have got my filter over the USA and I live in Europe and it keeps connecting me to my local server even when the filter in on strict mode turn on and fast search off. I have reset my Xbox multiple times and nothing is working. Please help.

[Cemo99]

Same issue as i got. Not showing (XR1000)

Regards

[Netduma Fraser]

To force servers you need to do the following:

It's essential the Geo-Filter is enabled before the game client (e.g. Steam etc) if on PC or platform (e.g. Xbox, PlayStation) or the game have been launched. If you change Geo-Filter settings when you're on the game then you will need to restart the game for those changes to take effect, otherwise it will use the previous Geo-Filter settings and appear not to be working.

For settings ensure Ping Assist and Geo-Latency are disabled in the Geo-Filter menu that can be found by clicking ⋮ in the top right hand corner of the page and go to Settings.

Strict Mode should also be enabled, it is enabled by default so if you haven't disabled it you can ignore it. If you have disabled it or want to check it can be found in the same Settings menu as above or in Settings > Troubleshooting > Advanced > Developer Options depending on your firmware version. Fast Search should also be disabled which it is by default so can be ignored if you haven't changed it, otherwise this can be found in the same place.

[Cemo99]

44 minutes ago, Netduma Fraser said:

To force servers you need to do the following:

It's essential the Geo-Filter is enabled before the game client (e.g. Steam etc) if on PC or platform (e.g. Xbox, PlayStation) or the game have been launched. If you change Geo-Filter settings when you're on the game then you will need to restart the game for those changes to take effect, otherwise it will use the previous Geo-Filter settings and appear not to be working.

For settings ensure Ping Assist and Geo-Latency are disabled in the Geo-Filter menu that can be found by clicking ⋮ in the top right hand corner of the page and go to Settings.

Strict Mode should also be enabled, it is enabled by default so if you haven't disabled it you can ignore it. If you have disabled it or want to check it can be found in the same Settings menu as above or in Settings > Troubleshooting > Advanced > Developer Options depending on your firmware version. Fast Search should also be disabled which it is by default so can be ignored if you haven't changed it, otherwise this can be found in the same place.

Still not working also all ping are showing as -ms 

Regards

[Netduma Fraser]

16 minutes ago, Cemo99 said:

Still not working also all ping are showing as -ms 

Regards

That's Ping Heatmap not the Geo-Filter, show a screenshot of what you see when getting a game outside your radius please

[Cemo99]

Made pictures of both

 

[Netduma Fraser]

47 minutes ago, Cemo99 said:

Made pictures of both

That looks fine, that's when you load up the game but can you show what happens when you actually play and connect to one outside your radius please?

[sw3ar]

Don't want to make a new topic.

On battlenet, with filtering on PC (as a PC device) it won't let me throught initial connecting to the servers. I must turn off filtering.

EDIT: I can confirm, that geo filter doesn't work for bo7

[Netduma Fraser]

4 hours ago, sw3ar said:

Don't want to make a new topic.

On battlenet, with filtering on PC (as a PC device) it won't let me throught initial connecting to the servers. I must turn off filtering.

EDIT: I can confirm, that geo filter doesn't work for bo7

Do the console workaround to add it to the Geo-Filter as a console, does it work better then?

[sw3ar]

I refunded that POS 😂

[Netduma Fraser]

The game, fair enough!

[lefteris.lydios]

GF on XBOX works fine. Only Ping Heatmap is blank for about a week or so but this is minor.

Switching regions though in GF takes too long for the game to register even If I wait 5 minutes and restart the game.  Is there a way to speed up that process ?

[Netduma Fraser]

6 hours ago, lefteris.lydios said:

GF on XBOX works fine. Only Ping Heatmap is blank for about a week or so but this is minor.

Switching regions though in GF takes too long for the game to register even If I wait 5 minutes and restart the game.  Is there a way to speed up that process ?

What do you mean it's taking too long to switch regions? If you restart the game the connections should be severed so they'll then take account of your new settings, otherwise you could restart the Xbox

[lefteris.lydios]

I mean when I Geofilter a different region trying to join different servers it takes too long to take effect and the game persists joining me to the previous ones even if i restart the console. Only after 10 minutes or so I finally join the new servers.

[Netduma Fraser]

I don't see how that can be possible the router wouldn't keep the connection alive, especially through a reboot, perhaps they're using your IP to track it instead 

[lefteris.lydios]

22 minutes ago, Netduma Fraser said:

I don't see how that can be possible the router wouldn't keep the connection alive, especially through a reboot, perhaps they're using your IP to track it instead 

that's it.  I vpn'd a different country and it worked. Now it is searching for games within the new geofence. 

[Netduma Fraser]

25 minutes ago, lefteris.lydios said:

that's it.  I vpn'd a different country and it worked. Now it is searching for games within the new geofence. 

Good to hear, thanks for the update!